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Phone app detected as trojam

  • 23 April 2019
  • 4 replies
  • 41 views
J
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Badge +3
All of the sudden my phone app is being detected as a trojan virus. Did a scan and 34 threats popped up including the play store. What's going on?
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Best answer by freydrew 23 April 2019, 01:01

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4 replies

K
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Userlevel 3
Badge +9
Yes, Sheriijj has started a thread here.
Ssherjj
Rank
Userlevel 7
Badge +62
Hello @Jonesyyes ,

Welcome to the Webroot Community,

This sounds like the Webroot Cloud is tagging program applications that are False Positives. Please submit a Support Ticket and have them check this out. Free of charge.

https://detail.webrootanywhere.com/servicewelcome.asp
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
J
Rank
Badge +3
Thank you both
F
Userlevel 7
Badge +48
We are aware of the situation and are working to address it. We will keep this thread updated as we know more.

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