Best answer by SsherjjView original
problem with Call & SMS Blocking
Up until this past week I had Call & SMS Blocking under Identity and Privacy on my mobile phone in Webroot. I no longer have that option and it is no longer blocking calls.
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Has the call blocking been resolved yet? As well as the CPU issue?
Thank you and I/we really appreciate all your involvement. And the thorough Beta information that you are involved in really helps when getting your input.
It is nice to learn something everyday as I have with all your research. Keep up the great work! 😊
The survey was a year ago. While I see the Google Play Store restrictions was announced by Google during Fall of last year.
I mentioned in this thread about 4 days ago that telecom & cable companies / FTC / FCC has a collaboration announced last fall to combat telemarketers & spammers. Telecoms are supposed to roll out their initiatives this year. Verizon calls theirs "Call Filtering" while others call it "Call Verification".
Even before this coordinated effort, I know on Verizon you can on your web portal / provider app put numbers on a block list. On my Google Pixel phone app I can designate numbers on a blocked list - it stays locally on my phone, they do not need to be on my contact list, and I don't think it belongs to my phone service provider as I bought it unlocked from Google.
Then why did
Great detective work. Then it seems to be happening to these vendors as well. Not sure if I feel better knowing the why's. But good work in reporting this!😉
In general, antivirus vendors supporting Android on the Play Store are undergoing major functionality changes as Google is mandating restricted access to user data, Call Log and SMS permissions, unless it is a core feature that will render it non functional if left out. Specifically mentions security and anti-virus apps as one of the invalid use cases.
Welcome to the Webroot Community,
I totally understand and agree with you on all accounts. Let me ping our Community Managers
Survey is of course closed now, but yeah.
Doesn't matter. I don't use the Webroot Mobile Security app anymore, but when I did, I DID use those features. But if it's a limitation of Google or some other entity, then I suppose there's nothing that can be done about it anyway. :(
Considering this article from
One of the other security apps I have on my other Android device had to take out similar features in their app 2 months ago.
Other the other hand, telecom & cable providers , FTC and the FCC are working together on a set of common rules and protocols called STIR & SHAKEN to help minimize spam and robocalls calls as a free service.
I know Verizon started to roll out their "Call Filter" service last week to have a free and paid tier. Other providers call it "Call Verification". Check with your provider on how they approach rollout as the FCC mandated them to implement by year end.
Well it could be that Google has put restrictions on what Webroot can or can't do with our Mobile/Androids. And were forced to remove these programs. I am just tossing that out there because I do not know why either. I have call blocking on my Android but I only can block so many callers.
Happy days for Spammers ....😫
Welcome to the Webroot Community,
Sorry to tell you this as Webroot has removed the Call & SMS Blocking in the last Mobile update. please look here https://answers.webroot.com/Webroot/ukp.aspx?pid=12&app=vw&vw=1&login=1&json=1&solutionid=1053