Individual app developers
Once the app (free or paid) has been successfully downloaded and installed on Google Play, the individual Android app developers (the person or group of people who actually make the app or game that you’ve downloaded) take it from there. If you’re having trouble with an app force closing, freezing or any other problems, these are things the developer should be able to help you with. Find out what issues third-party developers can help you with.
I purchased Webroot Premier from Google Plus on 4/15/2012 and never received a number from Webroot. I did the same on 08/23/2012 from Google Plus for my Asus Tablet and have had no problem with that one. The one for 4/15/2012 was for my smart phone. My smart phone still says "Free" and if I click the "Premier" tab it wants to charge me again. Here, once again, is the copy of Webroot's email to me after the 4/15/2012 purchase (note with no number):
Webroot Software firstname.lastname@example.org
Dear Webroot SecureAnywhere Mobile Customer,
From all of us here at Webroot, we couldn’t be happier that you’ve picked us.
To take full advantage of all your app’s amazing features, log in to the Webroot mobile security website.
Log in now >>
*The email address used to log in is the same as the email address we sent this message to.
From the mobile security website, you’ll be able to:
Find your phone on a map if it’s lost or stolen*
Activate a scream alert to find your phone nearby*
Remotely lock your phone to protect your personal data like passwords, contacts, and photos
Completely wipe your personal data from your phone if your phone is lost for good (Premier App Only)*
To see more ways we secure your Android™ device, click here.
We’re glad to have you with us,
- The Webroot Crew
And here is the copy of the Google Plus purchase the same day (also without a number):
Google Play email@example.com
You've made a purchase from Webroot Inc on Google Play.
[sensitive information removed by Admin.]
Security & Antivirus Premier $19.99
Questions? Contact Webroot Inc.
Edit: Moved this post out of the other thread as it's a different issue. - Kit
Best answer by KitView original