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  • 18 November 2021
  • 6 replies
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Userlevel 1

Just bought upgrade from Amazon,  put in new code(on my android phone), appeared to work , but register screen says "free version, no expiration" and a banner on the bottom of the home screen says " upgrade to premiere version".  Since i paid for a 2 year subscription,  would like to not be using a " free" version 

Thanks in advance

Ron

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Best answer by TripleHelix 18 November 2021, 15:50

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Userlevel 7
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Hello @Biscuit 

 

Where did you get the app from? Amazon or Google Play? You may need to install this newer version: https://play.google.com/store/apps/details?id=com.webroot.wms&hl=en_CA&gl=US

 

Thanks,

Userlevel 7
Badge +63

@Biscuit  see here for more info on the latest version:

 

Userlevel 1

Daniel,

The first link u sent seems to be a app that takes you to a web based safe search windows

The second link u sent, tells  all  about the new version but doesn't have anywhere to download it, here is the screenshot showing that i have a free version?

 

Deleted Screen Shot That Showed Webroot Keycode ~ PTD

Copy with keycode blocked ~ PTD

 

Userlevel 1

Here is info on the version i have installed on my Samsung g10+, i downloaded this from the Play store

 

Userlevel 7
Badge +63

Here is info on the version i have installed on my Samsung g10+, i downloaded this from the Play store

 

Hello @Biscuit that is the older version v5 you need to uninstall that version and install v6: https://play.google.com/store/apps/details?id=com.webroot.wms&hl=en_GB&gl=US

 

 

 

 

It looks like this once installed and It’s builtin with a Chrome based browser!

 

 

Userlevel 7
Badge +63

@Biscuit  see here to see what v6 looks like: https://community.webroot.com/home-product-releases-27/webroot-mobile-security-for-android-version-6-4-7-349310

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