Renwed account but wont up date

  • 30 December 2015
  • 1 reply
  • 26 views

I renewed my mothers web root security. You can have it on 3 devises so I installed it on my home computer and my droid phone. My home computer updated and I have no expiring message there but my phone says that I only have 17 days left to renew. How do I update my phone without having to pay again.

1 reply

Userlevel 7
Hi trekfish2003

 

Welcome to the Community Forums.

 

If you are looking for the way of forcing an update through on an Android device then please take a look at this KB Article as it may be of use to you.

 

Regards, Baldrick

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