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scan stuck at scanning android secure cashe

  • 12 May 2013
  • 3 replies
  • 36 views

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Stuck there for a while near the very end of scan and drainning. Battery rapidly... any clues?

Already did clean reinstall.
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Best answer by pegas 12 May 2013, 20:08

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Userlevel 7
Hello teriases and welcome to the Webroot Community!
 
Please read this KB article. It could give you a clue to resolve your issue.
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Here's the kicker. I don't have a SD card installed on My S3... does this mean My on board storage is corrupted?
Userlevel 7
Not necessarily but there might be a file that is corrupted and thus makes the stuck scan. Can you connect your S3 to a PC as a USB disk and run the checkdisk as described in the KB article?

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