scan stuck at scanning android secure cashe

  • 12 May 2013
  • 3 replies

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Stuck there for a while near the very end of scan and drainning. Battery rapidly... any clues?

Already did clean reinstall.

Best answer by pegas 12 May 2013, 20:08

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3 replies

Userlevel 7
Hello teriases and welcome to the Webroot Community!
Please read this KB article. It could give you a clue to resolve your issue.
Badge +3
Here's the kicker. I don't have a SD card installed on My S3... does this mean My on board storage is corrupted?
Userlevel 7
Not necessarily but there might be a file that is corrupted and thus makes the stuck scan. Can you connect your S3 to a PC as a USB disk and run the checkdisk as described in the KB article?