There is a notification that keeps telling me my secure lock screen is in an unsafe state on my new laptop. I have set up a lock screen with a PIN. The notification still persists. If I choose to ignore it then Lost Devise Protection will be turned off. I don’t want that. What am I doing wrong here? Thanks for the help!
Best answer by TripleHelix
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+63
Hello
You posted in the Android forum but you are talking about a new Laptop right? Do you have Webroot installed and having issues with Webroot? We need more info to help you. I understand as I have a PIN on both my Windows PC’s and Android phones without issues we just need more correct info.
Thanks,
Yes it is a chrome book. Webroot is installed. I always have a notification that says I need to set up a secure lock screen. I have done this but the notification is still here. If I ignore it then apparently I will not be able to use Lost Devise Protection.
+63
Hello
Please contact Webroot Support for further help because as far as I know Chrome OS is not supported but they will know for sure. Please give them a few days because it’s the weekend and there still working from home due to COVID-19.
Webroot Support:
Call 1-866-612-4227
Thanks,
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