I have scoured the message boards for a solution to the log in fail I am getting. the message I recieve says "The email or password you entered is incorrect." Now I have read all the boards and the basic troubleshooting that you guys have posted and I am still getting the message. The phone does autofill the email address but I correct it. I believe the problem has something to do with I just bought another year and added an additional security key to my webroot page.
Best answer by JimM
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