Webroot says com.android.mms is a threat "threat found". When I try to remove the threat it fails. It fails because it tries to units tall "messenging app".
Please assist.
Thanks
Best answer by RetiredTripleHelix
View originalthreat found: com.android.mms
Hello,
Webroot says com.android.mms is a threat "threat found". When I try to remove the threat it fails. It fails because it tries to units tall "messenging app".
Please assist.
Thanks
Webroot says com.android.mms is a threat "threat found". When I try to remove the threat it fails. It fails because it tries to units tall "messenging app".
Please assist.
Thanks
Page 4 / 4
Userlevel 7
+62
Welcome djwade to the Community!:D@ wrote:
If we ignore then it will not scan that app in the future. It that really what we want to do? Wouldn't we want our text apps scanned for spyware etc?
I hope Roy answered your question as he states here:
Thats isnt how it works, its not a blanket whitelist of all messenging apps or that application. If the application gets an update and thus changes that ignore setting wont apply any more.
Thus Thank You Roy for the assisstance!!
Oh, ok thank you.
Userlevel 3
Mine as well... very unsetling
Userlevel 3
This false-possitive business stinks of big brother... are you sure you guys didn't accidentaly do your job to well? 🙂
Userlevel 7
+56
Ok I got confirmation from the threat team that this false positive has been fixed. If anyone is still showing this one please let me know.
Hi, I just received this threat about an hour ago. I received a legit text, clicked on a link from it, and first it said there was a threat, android.smsSPY. After I attempted to uninstall that, and didn't succeed, I received a message about com.android,mms being a threat.
Userlevel 7
+56
Try forcing an update and see if it goes away.@ wrote:
Hi, I just received this threat about an hour ago. I received a legit text, clicked on a link from it, and first it said there was a threat, android.smsSPY. After I attempted to uninstall that, and didn't succeed, I received a message about com.android,mms being a threat.
Userlevel 7
+62
Welcome To the Community Forum renatae!!@ wrote:
Try forcing an update and see if it goes away.@ wrote:
Hi, I just received this threat about an hour ago. I received a legit text, clicked on a link from it, and first it said there was a threat, android.smsSPY. After I attempted to uninstall that, and didn't succeed, I received a message about com.android,mms being a threat.
Sorry for these issues but an update to this problem has been fixed by the Threat team! So let us know if you have any problems updating WSA. We have alot of helpful volunteers here!!
Best Regards,
Thanks! I'm not seeing an update, but I selected to "ignore" and that fixed it for now. Thank you!
Userlevel 7
+56
Yeah, you can safely ignore. The update went out last night, so let me double-check what is going on with it.@ wrote:
Thanks! I'm not seeing an update, but I selected to "ignore" and that fixed it for now. Thank you!
Userlevel 7
+56
Also would you mind contacting support? If you're still getting the false positive after making sure you are up to date, then they want to get it documented.@ wrote:
Thanks! I'm not seeing an update, but I selected to "ignore" and that fixed it for now. Thank you!
I am having the same exact problem on my GS3. This happened about 7 hours ago today. I've also reported and got an auto reply. My wife has a GS3 but she has not experience this as of yet. I hope this doesn't get worse and go down to hers. I'm concerned about the threat and the functionality of the messaging app. Even if I was successfull in removing the app, how do I get it back? I'm am opposed to downloading a 3rd party app for messaging.
I also tried forcing the update but it blinks checking servers then nothing happens. It was updated last at 8.8.14 at 3:12am.
I also tried forcing the update but it blinks checking servers then nothing happens. It was updated last at 8.8.14 at 3:12am.
I'm seeing the same thin on my Glaxey SIII and have not been able to remove. It's making me crazy. No matter what I've done I still get uninstall unsuccessful. I need guidance also t o get this removed. Any help is much appreciated. Thanks
Userlevel 7
+56
If you're still getting this then I'd suggest contacting support. It doesn't sound like your phone is updating if you're still getting the false positive.@ wrote:
I'm seeing the same thin on my Glaxey SIII and have not been able to remove. It's making me crazy. No matter what I've done I still get uninstall unsuccessful. I need guidance also t o get this removed. Any help is much appreciated. Thanks
Don't try to remove, just ignore the threat.
renatae wrote:
Thanks! I'm not seeing an update, but I selected to "ignore" and that fixed it for now. Thank you!
Also would you mind contacting support? If you're still getting the false positive after making sure you are up to date, then they want to get it documented.
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Sorry to be so late getting back to you! I didn't have any further problems. Didn't see your email until now, so very sorry for the late feedback.
Thanks! I'm not seeing an update, but I selected to "ignore" and that fixed it for now. Thank you!
Also would you mind contacting support? If you're still getting the false positive after making sure you are up to date, then they want to get it documented.
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Sorry to be so late getting back to you! I didn't have any further problems. Didn't see your email until now, so very sorry for the late feedback.
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