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website incorrectly flagged for malware

  • 14 October 2013
  • 6 replies
  • 49 views

Hi

Tonight for first time webroot for andripoid reported internet banking site as malware - please update your definition to fix this
https://onlinebanking.nationwide.co.uk/AccessManagement/Login
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Best answer by MikeR 14 October 2013, 21:11

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6 replies

Userlevel 7
Badge +56
Hello damianiw and Welcome to the Webroot Community Forums.
 
It's best if you Submit a Support Ticket as that's the best way to get it corrected.
 
Cheers,
 
TH  ;)
Userlevel 7
I checked to see if Webroot is blocking the site and it looks like the URL has had malicious activity in the past and I have submitted a request to have the URL revisited for a new reputation score.
Thanks, I couldn't see how to raise a ticket from the android app it pointed me to the forums
Really re the malicious, I've had webroot for at least 3 months and on my pc never had it reported malicious and in the years before with eset no issues so quite surprised, sure I don't like what the banks did to the economy but .... 🙂
Userlevel 7
No worries - I took care of the request and if I receive a response, I'll update the thread. :robothappy:
Thanks

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