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WSA Mobile "Persistent Status" icon unstable after V.5.5.4.36995 update

  • 6 April 2019
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Userlevel 4
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Smartphone Nokia 3.1 TA-1049 DS 2/16 Android 9 ("Android ONE" version).
After the recent Mobile update V.5.5.4.36995, the WSA "Persistent Status" icon to indicate security status randomly vanishes. Also, simultaneously, Android's bubble notification attached to the Webroot shortcut icon also disappears. I'm wondering if those indications also mean WSA has terminated and has ceased security monitoring. Those indications don't reappear until the WSA shortcut icon is tapped as if to restart the app. This issue is in addition to to all the other deleterious issues the phone has since the update as discussed in other Community topic threads and recent Play Store reviews. None of the problems manifested on my phone until the recent WSA Mobile update.
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Best answer by TripleHelix 7 April 2019, 00:19

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Userlevel 7
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Hi @happy yes there are issues with the Mobile version please see here: https://community.webroot.com/webroot-mobile-security-for-android-15/webroot-mobile-security-and-antivirus-android-app-identified-high-cpu-issue-338055 and here: https://community.webroot.com/webroot-mobile-security-for-android-15/beta-webroot-mobile-5-5-5-338080

Thanks,

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