For what seems like the fifth time in as many months, Webroot has greeted me with a "You may be at risk" Alert on my Android Device.
OK! Except, as it turns out I was NEVER actually at risk, it was just my security provider, LYING to me and apparently using SCARE TACTICS to get me to agree to changes in contract terms. Webroot is supposed to be protecting me, not BULLYING me. The mixed message is frustrating and confusing.
If you need me to agree to new contract terms, please simply ask me to do so. Alarming me with a notice that is completely unrelated smacks of practices commonly used by cyber-criminals to phish. By using the "you may be at risk" to deliver an otherwise benign message make it sound like a threat. Like you intend to PUT my device at risk if I don't agree to terms.
Frankly I'm shocked that apparently, no red flags have gone off at Webroot over this. At the very least, this whole practice is both passive-aggressive and just a bit on the greasy side of unprofessional. I would think that this kind of maneuvering would be 100% at odds with your corporate message?
Mostly, I'm both surprised and disappointed that I'm paying a security firm to make me feel uneasy about my security.