19 days expiry

  • 24 October 2013
  • 3 replies
  • 28 views

I purchased mobile security anti virus but still showing 19 days expiry. Purchased from Google play. Any Any help How to activate.

3 replies

Userlevel 7
Badge +56
Hello anishc3 and Welcome to the Webroot Community Forums! 


 
Do you have a keycode and when was it purchased from Google Play? Also have a look at these 2 KB articles to see if something in there can help you if not post a reply!
 
https://community.webroot.com/t5/Webroot-SecureAnywhere-for/Which-Android-Version-Do-I-Download/ta-p/37300#.UmkkThB35c8
 
https://community.webroot.com/t5/Webroot-SecureAnywhere-for/Mobile-Login-Failed-The-email-or-password-you-entered-is/ta-p/5812#.UmklBhB35c8
 
Thanks,
 
Daniel
Userlevel 7
Hello anishc3. Welcome to the Community. 🙂
Userlevel 7
Hi anishc3 - We are aware of an authorization conflict with Google Play and are collecting information on it. Would you mind emailing me a receipt of your renewal/purchase or a screenshot to communitysupport@webroot.com?

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