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A version of webroot is on an old hard drive that I can no longer boot and so I can't reuse my key.

  • 28 December 2021
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I replaced my hard drive a while back because my old one was dying. I wasn’t able to uninstall Webroot when I still had access and coming back now I don’t think it can boot up into windows at all. Is there at all a way to strike that instance off and recover my key to use elsewhere?.

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Best answer by Jasper_The_Rasper 28 December 2021, 22:24

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We are unable to do anything to help here on the Community however if you contact Customer Support here Webroot Customer Service (webrootanywhere.com) and explain the problem to them, they will hopefully be able to help you.

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