Active Sky Flight Sim weather being shut down by Webroot.

  • 25 April 2017
  • 1 reply
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I have a very popular weather program for P3D flightsim called Active Sky 16. This is one of the programs that had a false positive yesterday with webroot, and I have been using the program for well over a year. After that, I noticed that AS16 would start up normally and within a minute or so would shut down, making it unusable. I posted this the Active Sky Forum, and another person said they were having the exact same problem since yesterday, and their solution was turn turn off Realtime protection in their AV program which happened to be webroot. 
 
I found a solution. Go into Webroot. Click on Identity protection/application protection Add as16.exe which on my system is in Program files(86)/Hifi/AS16_P3D/as16.exe . Now you can leave realtime protection on and it won't shut down AS 16. Apparently something changed in webroot and it doesn't like AS16 communicating with it's server.
    
 
 
 
 

1 reply

Userlevel 7
Badge +52
Hello
 
The best thing to do is to submit a Support Ticket or Contact Webroot Support  and ask Webroot Support to take a look this for you. This service is FREE with a Paid Subscription.
Support Ticket System is Open 24/7
 
Please have a look here at this PC User Guide articles that can help you

Controlling active processes
http://live.webrootanywhere.com/content/643/Controlling-Active-Processes
Blocking/Allowing files
http://live.webrootanywhere.com/content/604/Blocking-or-Allowing-Files
Managing protected applications
http://live.webrootanywhere.com/content/610/Managing-Protected-Applications
Managing active connections
http://live.webrootanywhere.com/content/601/Managing-Active-Connections

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