Seems everytime there is a Chrome update Webroot has some kind of problem. Any idea how long till WR resolves this?
Best answer by nicView original
Best answer by nicView original
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I was finally able to get it to work by opening Chrome in my Windows std. user acct., opening a tab with the WR extension, another tab with the WR extension web site page. I then threw the old WR extension in the trash and enabled the new version in the other tab. It worked, now everything is back to normal.
Yes it is actually. However, I urge NOT to allow the scripts to run. The problem here is that the message does not say WHICH scripts can be allowed. By allowing, you may be not only dealing with the WSA Web Threat Shield, but also any other unknown script which could contain malware.
Google has recently released an update to the browser that is disrupting parts of the Web Threat Shield. The shield itself appears to be working and blocking unsafe sites, but as you may have noticed the 'reputation' check on search engine results are not: all we see on Chrome when doing a search is the constant circle at each result instead of the usual reputation indicator.
Webroot is fully aware of the issue, and they are hard at work on it. The last update I have had is that a fix is or is close to being ready for Quality testing, and so hopefully we will have a fix in place soon.
Until the fix has been completed you might want to use IE or FireFox, at least when using search engines.
Please see THIS THREAD for more information as well as comments and updates from Webroot regarding this issue.
I understand that and I wouldn't advise to do this without hesitation as well. In this case the unsafe script seems to be from Webroot though, as the checkmarks load successfully after allowing the unsafe script. I didn't intent this to be general advise but rather a possible hint for Webroot staff that might help tracking down the source of the problem and its solution.
"Add WOT to your browser to protect yourself from online threats that anti-virus software can’t spotWeb safety is not just about viruses and malware. WOT’s ratings are powered by a global community of millions of users who rate websites based on their own experiences. Add WOT to you browser for protection against online threats that only real life experience can detect, such as scams, untrustworthy links, and rogue web stores."
It is a good thing in general, but it does cause some hassles and headaches at times as well.
Webroot WRSA has and is the best and smallest software that I have ever used and I love it! All super great ratings for
their outstanding software that they have developed! Small footprint in memory and amazing at what it can do
for as small as it is!
"I or someone else will let you know when the fix is in place it could be a Program Update or an Extension Update"
I looked through my old WR posts and it definitely seems to be a case of Deja Vu! It won't be cured until WR updates their app, again, just like the last time.