After upgrading from win 8 to 8.1 I lost W toolbar, and password no longer works.
Password software was working just fine and I really loved it. I have been getting accustom to win 8 and finally was liking it. I upgraded to win8.1 and got it working ok except the Webroot Password software will not work. I lost my quick launch icon. I have logged into Webroot and got into my password software but I still can not get it to work. Even when I click on one of my sites on the list that are passworded it will not take me there. This is my first post and I hope someone will come to my rescue.
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If there are still users who are not able to use the Password Manager in IE 11, or Windows 8.1, you may want to reach out here or to Support to have help re-installing the Password Manager browser extensions.
As you upgraded to IE11 in the process of W 8.1 upgrade, WSA toolbar is no longer compatible with IE as should be shown in IE 11 settings.
hope this helps
If this doesn't resolve the issue, we will need to migrate to the support system so that we can document our troubleshooting.
Webroot Installer (PC)