Antivirus re-install?


Userlevel 6
Badge +22
My laptop has had the OS re-installed (by Currys/PC World) and now has no Webroot Antivirus is there any way to recover this as it was still in use?

1 reply

Userlevel 7
Badge +55
Hi LoopyLinda,
 
Yes if you still have time left on your Webroot subscription.
 
Please follow the steps closely!
 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for the install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE) Let us know if it is the Mac version you need.t
  • Install with the new installer, enter your Keycode
  • Let it finish it's install scan
  • Reboot
Please let us know if that resolves your issue?
 
Thanks,

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