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Bitdefender conflict with WSA-A



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Userlevel 4
Baldrick,
 
My description and reason I changed from Protect to Allow for Chrome was simply to troubleshoot the problem. It turns out WSA and its Identity Shield is the culprit. Is there any other way for me to have Bitdefender and WSA installed and still use Chrome without issues or is this project doomed?
Userlevel 7
Hi shadek
 
I do not see why you would have to set something in WSA so that it will work with BitDefender.  BitDefender installed will either affect WSA and/or Chrome directly or not.
 
Personally I would set Chrome to 'Protect' rather than 'Allow' given that the difference between the two settings is:
 
  • Protect. “Protected applications” are secured against information-stealing malware, but also have full access to data on the system. By default, web browsers are assigned to the “protected” status. If desired, you might also want to add other software applications to “protected,” such as financial management software. When you run a protected application, the Webroot icon in the system tray displays a padlock: [img]http://download.webroot.com/Help/IDShield/Content/Resources/Images/Icon_lock.png[/img]
  • Allow. “Allowed applications” are not secured against information-stealing malware, and also have full access to protected data on the system. Many applications unintentionally access protected screen contents or keyboard data without malicious intent when running in the background. If you trust an application that is currently marked as “Deny,” you can change it to “Allow.”
That is what I run Chrome as under WSA Complete, using the Identity Protection feature.
 
Regards
 
 
 
Baldrick
Userlevel 4
Agreed TH, but this is on a computer where I have no choice but to have WSA and Bitdefender installed. This relative of mine REALLY wants Bitdefender while I know WSA is all he needs. 🙂
Userlevel 7
Badge +62
Great to have you over here I added another link from the Webroot post. see if that one helps out or not. ;)
 
 
Edit: good post @ 
Userlevel 7
Badge +56
Hi shadek,
 
It's a known issue as I seen this at Wilders: http://www.wilderssecurity.com/threads/with-bitdefender.353920/#post-2288057 and IMHO you don't need Bitdefender WSA is much more than enough.
 
Daniel 😉
Userlevel 4
Yeah, SSherjj. I know. That's the forum where I usually reside. 🙂 That's why I'm asking here! To get an answer from users with great knowledge of WSA rather than reading of what I already know.
 
I'm hoping someone here knows how to solve the issue.
 
Internet Explorer 11 works just fine with WSA's Identity Shield. Chrome does not.
Userlevel 7
Badge +62
Hello Shadek, I've googled a search and found on the WildersSecurity Forum that there seems to be alot of capatiblity issues with BO runing with WSA.http://www.wilderssecurity.com/threads/bitdefender-wsa-system-wont-boot.319901/ 
https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Re-Bitdefender-conflicts/td-p/19716
Userlevel 4
Baldrick:
 
In the settings for Identity Shield. In the area with Protect, Allow and Deny.
 
I have to set Chrome to Allow in order for Chrome to work when having Bitdefender installed.
Userlevel 7
Badge +62
Hi shadek, Well simple as it may have you uninstalled and reinstalled Chrome? I don't use Bitdefender tho so Im not sure about the compatibility issues there. Some one else might be able to advise..Hang in there...
Userlevel 7
Hi shadek
 
Exactly where are you having to set Chrome to 'Allow'?  I am afraid that I do not use the Antivirus version and I know that there are some differences in the area of application protection, etc.
 
Regards
 
 
Baldrick

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