Does/Could SecureAnywhere deal with this and if so how?
Best answer by rayb-baby
View originalBest answer by rayb-baby
View originaland...@ wrote:
To make sure that your WSA is checking for PUAs proficiently, it sometimes helps to reset the PUA detection within WSA's settings. For PUA's that had previously been scanned and determined to be OK, but have since been added to detection/removal, you may want to complete the following steps:
- Open Webroot SecureAnywhere
- Click on ‘Advanced Settings’ from the top right
- Select ‘Scan Settings’ from the left side
- Unselect the option “Detect Potentially Unwanted Applications”
- Click on the Save button (you may have to enter in a CAPTCHA)
- Reselect the option to “Detect Potentially Unwanted Applications”
- Click on the Save button
- Run another scan with Webroot and remove any items that get detected.
@ wrote:
PS. What I occassionally do is go into the Advanced Settings, Scan settings, and toggle off the Detect PUAs...setting, save the configuration, then go back in and toggle it back on, save once more and then run a scan. This is a tip provided by one of the excellent Threat Researchers, as something that seems to 'bump' the detection of PUAs/PUPs...not sure how or why but it seems to, so yo many want to try it.
Thanks, Baldrick! I'd somehow missed that one. As you may have noticed, I recently reported here on my first ever "infection" since using Prevx/WSA (more than 10 years now) and what I had done to get rid of it. If this ever happens again, I shall first try the hint you give above.
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