I've been trying for hours to uninstall an expired trial of SecureAnywhere that keeps annoyingly prompting me to register.
Every time I drag to the Trash or try a tool like AppZapper, it says I can't uninstall because SecureAnywhere is running.
So then I go to Activity Monitor to kill the process. That seems to work for a moment, but then SecureAnywhere is running again.
Best answer by akimView original
Thank you for the feedback by getting back to us. Greatly appreciate this because it will help others in similar circumstances.
Have a nice day!
Welcome to the Community Forum,
Sorry to hear you are having difficultites. Can you reboot your Mac? Then please try to follow these instructions below.
To uninstall Webroot SecureAnywhere, follow the instructions below.
Hope this helps!
Thanks in advance.
I will ping a couple of our Mac experts so that they can help you!
Do you have Webroot icon in your upper right hand corner of your desktop? Are you able to right click to open Webroot and click shutdown? Then follow my instructions below or go here http://www5.nohold.net/Webroot/ukp.aspx?pid=12&app=vw&vw=1&login=1&json=1&solutionid=1992&
If you still can't uninstall Webroot then I'd advise that you issue a Support Ticket and they will sort this out for you. I've uninstal Webroot in safe mode before but I wou recommend this if you are not familiar with your Mac. Here's the link for Support
We don't mean the Dock which is usually located at the bottom of your screen. You want the menu bar in right hand corner.
Hope this helps,
I am sorry that you all are having a hard time with uninstalling Webroot. Unfortunatly I cannot give out the uninstall terminal commands online as this would be a huge security issue. However, Please feel free to call us or setup a support ticket. If anyone has any other questions please do not hesitate to ask.
I was writing a program for us to use at work and mistyped one... everything on my Desktop was deleted including the program I was writing lol. Luckily I had a Time Machine backup or i would have been really upset.
Here's my technique in removing webroot on my mac.
1: Open your finder Navigate to Application Folder.
2: Locate your webroot software, right click on it, select get info, you need to scroll down locate Sharing and permision make sure that everything is in " read and write permission after that try to delete the software you can used (Command+Delete) on your mac keyboard or you can just right click then move to trash.
3:If it works, Press (alt"option ") keys on mac keyboard location application support Remove any traces of webroot.
4: Then Navigate to your Macintosh HD( your internal hard drive) go to Library/Extensions removed webrootsecureanywhere.kext.
5: Empty your Trash then restart your mac.
~snip Sudo commands are bad at best with common users and not recommend, it's best to contact Webroot Support snip~
apples solution worked to uninstall for me and I too had tryed draging to trash and and appZapping. I really should have read that email from you guys saying upgrade before updating MacOS
Hope this helps and Mike no had fealllings your responce led me to finrd this sollutiuon.
Well this is an old thread and things probably have changed since ? posted his suggestion in 2013. If you like please contact Webroot Support and talk to one of the Mac experts!
Via the Ticket System: Webroot Customer Service Ticket
By Phone in the US:
M-F 7am?6pm MT
Or from another country: https://www.webroot.com/us/en/support/contact