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Cannot Display This Page

  • 1 July 2015
  • 5 replies
  • 582 views

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Page freezes on Face book only. Have a new router from Comcast. Still freezes on Face Book and constantly resets the router!
What's wron?
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Best answer by JamesG 1 July 2015, 23:47

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Userlevel 7
Hello,
 
I am very sorry for the inconvenience this has caused.
 
Webroot would not cause an issue like this, and if it did, it would say that for every page, or provide a blocked navigation page.
 
I would advise contacting Comcast and asking them to troubleshoot this issue for you.
 
Best Regards,
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Why would it always say 'Resetting the Ethernet' then it's fine until next time it freezes?
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AND also says 'No Gateway'
 
Userlevel 7
Hello @,
 
I am not sure why it would say that. Honestly it sounds like the router is configured incorrectly.

I would advise contacting Comcast at this point as they are better versed to troubleshoot this issue for you and that is part of the service you receive from them.
 
Best Regards,
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Thanks for getting back to me, I'll try that! Thanks again.
JW

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