My dad has Webroot on his PC, but he decided he no longer wanted it. He uninstalled it, but continued to get popups about the software.He has also tried:Removing the software from his registry files based on instructions from a forum post Removing other traces of the software manually from his computer Getting help from Geeksquad who tried helping for 3+ hours to no avail This morning, not only is Webroot not yet gone, it ran a scan on his computer.Could someone point me to a thorough uninstallation guide to remove every trace of the program? Or is there an easier way to do it in one shot?

Hello @adamackAfter uninstall go into Safe Mode and do the below:Please follow the steps closely!Go into Safe Mode and Delete these Folders if they are there!C:\Program Files\Webroot FolderC:\ProgramData\WRData Folder (Hidden Folder)C:\ProgramData\WRCore Folder (Hidden Folder)Boot back into normal modeInfo in case you don’t know how to go into Safe Mode: https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-10-92c27cff-db89-8644-1ce4-b3e5e56fe234Please let us know if that resolves your issue?Thanks,

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Cannot Uninstall Webroot - Please Help

2 years ago
22 December 2021
4 replies
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adamack
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My dad has Webroot on his PC, but he decided he no longer wanted it. He uninstalled it, but continued to get popups about the software.

He has also tried:

Removing the software from his registry files based on instructions from a forum post
Removing other traces of the software manually from his computer
Getting help from Geeksquad who tried helping for 3+ hours to no avail

This morning, not only is Webroot not yet gone, it ran a scan on his computer.

Could someone point me to a thorough uninstallation guide to remove every trace of the program? Or is there an easier way to do it in one shot?

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Best answer by TripleHelix 22 December 2021, 18:06

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