Question

Devices Purchased Lower than Active Devices?

  • 9 April 2019
  • 0 replies
  • 44 views

In my Security Anywhere Console my devices purchased is lower than my Active Devices.

I contacted my Webroot reseller to question this as I want to make sure I have enough licences.

They've told me that devices purchased relates to a historical figure and doesn’t affect or mean anything, it is a field that has just not updated.



Is this correct or should my devices purchased actually match the amount of licences I have?

If it is correct how do I tell in the portal how many licences I have?



Thanks.

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