Solved

Do I have a virus!?


Okay, I'm VERY scared right now.
 
I have Webroot installed, and I've been scanning over and over again and it keeps coming up clean, but I'm horrified right now. I was playing Town of Salem (A video game that I purchased through steam) when in the background I heard a slowed-down text to speech voice tell me that it was a "Windows Security Alert" and that I had viruses. Now, I'm not gullible enough to believe that, I'm scared because I'm pretty sure the Windows Security Alert itself is a virus. I have ad blocker so it wasn't an ad, and as many applications as I could but even when I closed chrome the voice didnt stop until its message was done. Is there ANY way I can figure out if I'm actually in the clear, or do I just have to trust the antivirus?
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Best answer by BurnDaddy 7 October 2018, 00:45

Hello Nullcoss,
 
Welcome to the Webroot Community.
 
The best thing to do in this case would be to open a support ticket.  Online support is available 24/7.
 
Let Webroot check things out for you, just to be sure. This is a free service that comes with your subscription.
 
Hope this info helps,

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2 replies

I'm scared too because I downloaded a file that Webroot said was dangerous, but I ran it anyway because a TON of people were saying it was a false positive. I scanned again and let webroot delete the file but once again, I'm still really scared.
Userlevel 7
Hello Nullcoss,
 
Welcome to the Webroot Community.
 
The best thing to do in this case would be to open a support ticket.  Online support is available 24/7.
 
Let Webroot check things out for you, just to be sure. This is a free service that comes with your subscription.
 
Hope this info helps,

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