Does WSA Antivirus support Firefox 42 x64.
Filtering Extension did not populate into nor offer dialog to install Filtering Extension with Firefox 42 x64.
Are we any closer to "filter driver".
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Microsoft Internet Explorer 7.0 and higher, Mozilla Firefox 3.6 and higher (32-bit only), Google Chrome™ 10.0 or higher: http://www.webroot.com/us/en/home/products/av
As it does work on Firefox x64, Chrome x64 and IE11 x64 and some have made other Browsers work but they all are Unofficial!
So we need to wait for a Webroot Staff member to reply. ? ? ?
[Unofficial] Webroot filtering extension and password manager in Firefox x64 [Unofficial]
I did not know at the time. 32bit only.
I thought I had to manual install and update.
So, x64 works but, not officially supported....?
Please follow the steps closely!
So, I did the uninstall install thingy again.
Dialog reports Fully Compatible and All Shields and Firefox goes to Application Protection.
Only thing missing is Filtering Extension.
Maybe, you guys are running Beta
I had Filtering Extension with Firefox 32bit.
Maybe next week Webroot will add relevent info here.
Do we know of WSA non-beta user that updated to FF x64 and retained extension.
My FF x64 feels same as 32bit and WSA feels satisfied.
Unless, you un-installed 32 by some extraordinary method.
Note that my 64 bit install wo extension was as happy as 32 bit w extension.
I need to know "officially" whether I'll always have to manual install / update extension forward.
As always. Anything is possible.
THIS IS NOT OFFICIALLY SUPPORTED BY WEBROOT, and therefore this could stop working at any time.
Instructions refer to three folders and two files.
I find four folders and two files.
Do I copy META-INF and presume three folders means four folders.
"Select all three of the folders and both of the files, then right click and select copy".
Following above I'll have four folders.
"Copy them to your desktop".
Should that be paste.
"...it is very important that you either copy them to your desktop, because this will not work if you put them in a folder.."
either copy has no or copy.......what does either refer to
I had the META-INF folder as well. I did NOT zip it with the others and the Web Filter works fine .
Yes, paste to the Desktop, then zip the 5 files.
I did not have the WebFiltering extension either using Firefox 64bit. It works now after manually adding it.
Beta has "filter driver" active.
Release has "filter driver" not active.
Your issue is not due to the fact that it just plain will not work, it does for most people. The issue is with something on your computer, which likely would be fixed by doing a clean install of both WSA and FF.
"which likely would be fixed by doing a clean install of both WSA and FF".
Which one in what order
Which one in what order
So, forget the manual install...?
That being said, I would do them in the order in which I suggested them. (WSA, reboot, FF, reboot). Do not accept any offers to save settings on either. We want a 'clean slate'.
Check the status of FF following the WSA install, in case that happens to help the issue by itself.
Even if you do end up having to manually force the web filter into FF once, it most likely will keep up to date thereafter. At least the is the behaviors I have seen up to this point.
Thank you for addressing my concerns regarding Palemoon instructions e.g., META-INF
Some apprehension following instructions that did not verbatim make sense nor mention Firefox.
There was suggest that my FF update did not populate extension because I had installed x64 along side 32bit.
Since, you did not have the WebFiltering extension either using Firefox 64bit.
1) Did you uninstall 32bit before installing 64bit...?
2) Is your WebFiltering extension showing as verified same as TripleHelix >
I've returned Filtering Extension 22.214.171.124 with Palemoon instructions to Firefox x64.
My extension however still shows Proceed with caution...?
I ran amtso phishing test and opened anonymzdotcom with page blocks.
I don't know if Filtering Extension or RTAP threw the page blocks. ;)
So, for now I'm back in business.
Hoping, extension will auto-update and stay put and Proceed with caution will catch up to TripleHelix.
Thanks!!! TripleHelix, shorTcircuiT, BurnDaddy et al
Sorry for the late response.
I did not uninstall the 32 bit version of Firefox first, which explains why I did not have the Web Filtering extension either. After manually adding it to Firefox 64 bit it also is listed as not being verified for use in Firefox (which makes sense since this work-around is not supported by Webroot).
I simply uninstalled the 64 bit version of Firefox, it interfered with other addons as well. There is no discernible difference that I could see from the 32 bit version. Unless you routinely have hundreds of tabs open at the same time I don't think it's needed and most wouldn't notice a difference otherwise.
If you can, let me know if the Web filtering extension does update on it's own with the work-around. I'm curious if it will. :)