I'm trying to recover from a system crash caused by malware. I've just installed WebRoot. Now I'm trying to install a piece of software called deepMesh, but every time I try WebRoot flags something called ext_maketext.exe and quarantines it. Does anyone have any idea what this maketext is? Is it really a virus or some other kind of malware?
Best answer by Rakanisheu Retired
Just saw the ticket, its a FP that has now been corrected. A deep scan will fix the issue for you.
Open the Webroot Software:
1. Click PC Security in the top tab of the Webroot Secure Anywhere window.
2. Open the Scan tab.
3. Click the Custom Scan link.
4. The default scan option is "Deep". Click Scan.
This will start a Deep Scan of your system. Please let us know if these actions have not resolved the issue.