Best answer by TripleHelix
View originalgreen check marks
+1
Why don't we have the green check marks when searching online? We got a new PC and was wondering what we could do to get the green check marks back like we used to have on the old PC.
Userlevel 7
+63
Hello @swanoffaith and Welcome to the Webroot Community!
May I ask what Browsers you are using? Also please try a clean reinstall of WSA
Please follow the steps closely!
Thanks,
May I ask what Browsers you are using? Also please try a clean reinstall of WSA
Please follow the steps closely!
- Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
- Be sure you add your Keycode to your Online Console: Webroot SecureAnywhere Online Console
- KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
- Download a Copy Here (Best Buy Geek Squad Subscription PC users click HERE) Let us know if it is the Mac version you need
- Uninstall WSA and Reboot
- Install with the new installer, enter your Keycode and DO NOT import any old settings if it asks as you can set it up as you like once it's done
- Let it finish it's install scan
- Reboot once again
Thanks,
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