Solved

ha

  • 29 January 2021
  • 1 reply
  • 75 views

My friend’s email was hacked.  I got an email from the hacker.  Does this make my computer in danger of being hacked?  Does my webroot protect me in this case?

icon

Best answer by TripleHelix 29 January 2021, 03:38

Hello @vwmusashe 

 

The best thing to do is to delete the email and don’t take the chance and open any attachments! No AV will protect 100% of the time so with Webroot and common sense you should be safe. If you want a free security check just Submit a Support Ticket and they will check for you!

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.

 

Thanks,

View original

1 reply

Userlevel 7
Badge +61

Hello @vwmusashe 

 

The best thing to do is to delete the email and don’t take the chance and open any attachments! No AV will protect 100% of the time so with Webroot and common sense you should be safe. If you want a free security check just Submit a Support Ticket and they will check for you!

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue. A reply from Support should take from 24 to 48 hours but could take a little longer because of COVID 19 and the Webroot Employees are busy working from home.

 

Thanks,

Reply