Question

How do I stop these pop up windows from showing up?

  • 7 August 2022
  • 1 reply
  • 40 views

I did not renew webroot this time because I plan on getting a new computer. I deleted Webroot from my computer and I keep getting a pop up to renew. So my question is: How do I stop these pop up windows from showing up?


1 reply

Userlevel 7
Badge +22

Hi @mdrosales 

 

It doesn’t look like you have fully removed Webroot if it is still able to deliver pop-ups.

We have a removal tool available at this knowledgebase article

https://answers.webroot.com/webroot/ukp.aspx?pid=12&app=vw&vw=1&solutionid=1034

 

 

We're also more than happy to assist and even remote onto your computer by reaching out to our free support through a ticket or over the phone. 

 

https://www.webroot.com/us/en/support/contact

 

 

 

 

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