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How to address/fix problems after a Scan Results

  • 1 September 2020
  • 3 replies
  • 396 views

Hi, I hope someone can help me.  I did my Scan and it showed a large number of temporary files have been found. How to I fix this?  Please advise! Thanks 

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Best answer by TripleHelix 1 September 2020, 19:27

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3 replies

Userlevel 7
Badge +63

Hello @Tropicalgal 

 

May I ask what told you, you had lots of temp files? Was it System Analyzer? You posted in the AV only forum which wouldn’t have it. Would you have a Best Buy version from Geek Squad install it for you or have Webroot Internet Security Complete? https://www.webroot.com/us/en/home/products/compare

 

I will supply more info after you reply.

 

Thanks,

Hi TripleHelix,

Yes, I have webroot but they didn't install it, I purchased it online and uploaded it to my computer. I'm not computer savvy. I asked this a long time ago, I forgot all about this. 

Please let me know your thoughts. 

Thanks,

Tropicalgal

Userlevel 7
Badge +63

Hello @Tropicalgal 

 

Are you still having issues? If so contact Webroot Support and they will help you sort it out!

 

Webroot Support:

Submit a ticket the best way!

Call 1-866-612-4227 Mon - Fri 7 AM to 5:30 PM (MDT)

 

Or:

 

Subscription Software from Best Buy:

BestBuy-GeekSquad logo

Chat with a Geek Squad Agent

Call 1-888-BEST-BUY or (1-888-237-8289)

 

Thanks,

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