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How to notify Webroot software of non-threat of a game

  • 7 March 2015
  • 2 replies
  • 22 views
F
I had a computer tech install a Windows 7 shell over my 8.1 laptop, plus a games patch for Spider Solitaire.  I've had no problems except that Webroot is constantly calling the patch a threat and trying to remove it.  Can I notify the software to sop the "threat" notice on this one thing?  If so, how?

2 replies

Ssherjj
Rank
Userlevel 7
Badge +62
Hello fruthphillips,
 
Welcome to the Community Forum,
 
Please issue a Support Ticket so that they can whitelist this Spider Patch for you.
 
 
Hope this helps,
 
Kind Regards,
Windows Insider, iMac 2021 27 in i5 Retina 5, iMac OS Sonoma (14.3.1}, Security: iPads, W 10 & (VM:15), ALIENWARE 17R4, W10 Workstation, ALIENWARE 15 R6, W11, Webroot® SecureAnywhere™ Internet Security Complete (Android Samsung Galaxy Ultra Note 23, Webroot Beta Tester. Security
Petrovic
Rank
Userlevel 7
Badge +52
Hello
 
Before adding this file make sure it is secure
 


 

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