This is just a hypothetical question that an IT guy posed to me at work when I told him I was using Webroot to protect my home PC.
Can someone with a good knowledge of Webroot explain how it would clean up a piece of nasty ransomware that it didn't catch and let slip by? For argument's sake, assume that the ransomware has locked up the PC and the Webroot GUI cannot be accessed.
My thinking is that Webroot will eventually identify the ransomware on its own (working in the background via the cloud while the PC is locked up) and clean up the infection automatically. Is that correct?