I am trying to install the newer version from CD but it is not installing.
I am trying to install the newer version from CD but it is not installing.Do i need to uninstall the odler version first?
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Welcome to the Community Forum,
How old is your Webroot? When you say old version,, is Webroot from last year? Is this Cd from Best Buy? Is your old version a Best Buy version or Webroot version that was purchased online? Then yes you should uninstall. But if both products are from Best Buy then you can just add the keycode to the online Account Console.
Simply sign in to your online Account Console.
You can add new keycodes to your account as you purchase new SecureAnywhere products.
To add keycodes, you must have Admin permission.
To add a license keycode: