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I bought webroot subscription, but my webroot subscription is still expired. What gives?

  • 3 December 2021
  • 5 replies
  • 141 views

Userlevel 1

Does the page that the transfer is finished give a key code? I bought the renewal by going on the webroot page from the “renew now” on the status, but the subscription still says expired. Help? Is it not an instant renewal or what?

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Best answer by TripleHelix 4 December 2021, 18:05

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5 replies

Userlevel 7
Badge +63

Hello @JamminaJam 

 

Did you get it from Webroot or Best Buy Geek Squad subscription? If from Webroot you can contact Webroot.

 

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

 

 

If from Best Buy Geek Squad:

Best Buy Customers 

Call 1-800-BEST BUY or chat with a Geek Squad agent.

 

https://www.webroot.com/us/en/about/contact-us

 

Thanks,

Userlevel 1

I bought the renewal from webroot

Userlevel 7
Badge +63

Okay it’s best to contact Webroot Sales directly and they will sort it out! There is nothing we can do on the Community as we Mods are Volunteers.

 

Purchases, renewals, and upgrades

Mon - Fri 7 AM to 7 PM (MDT)

wr-customersales@opentext.com

Tel: 1-866-350-6089

Userlevel 1

Could you link the contact to the webroot sales?

Userlevel 7
Badge +63

Could you link the contact to the webroot sales?

https://www.webroot.com/us/en/about/contact-us

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