i'm having trouble reinstalling my software, need held. wont accept my code # now

  • 2 March 2016
  • 1 reply

i'm having trouble reinstalling my antivirus

1 reply

Userlevel 7
Hi Bestoyou
Welcome to the Community Forums.
Are you getting a specific message associated with the issue? The keycode that you should be entering is 20 Character Alphanumeric, of which this is an example: SA69-AAAA-A783-DE78-XXXX
You need to make sure that yo are entering it accurately so it is best to copy/paste it if you have access to the original email that would have notified you of it.
Regards, Baldrick