i'm having trouble reinstalling my software, need held. wont accept my code # now

  • 2 March 2016
  • 1 reply
  • 21 views

i'm having trouble reinstalling my antivirus

1 reply

Userlevel 7
Hi Bestoyou
 
Welcome to the Community Forums.
 
Are you getting a specific message associated with the issue? The keycode that you should be entering is 20 Character Alphanumeric, of which this is an example: SA69-AAAA-A783-DE78-XXXX
 
You need to make sure that yo are entering it accurately so it is best to copy/paste it if you have access to the original email that would have notified you of it.
 
Regards, Baldrick

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