i upgraded my old laptop. how do i cancel its old account with webroot and continue with webroot,

  • 17 July 2015
  • 1 reply
  • 21 views

Oldlatop.New hard drive, new memory, fresh start. How do i transfer webroot to the 'NEW' machine. Yes it s the same machine
 
 

1 reply

Userlevel 7
Badge +62
Hello @,
 
Welcome to the Webroot Community,
 
Please go here to deactivate your PC https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/How-to-Deactivate-a-PC/ta-p/31240
 
Then reinstall Webroot. Here are the instructions for that if you need them.
 
Please follow the steps closely to install on PC

 
  • Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
  • KEEP the computer online for the install to make sure it works correctly
  • Download a Copy Here (Best Buy Subscription PC users click HERE)
  • Install with the new installer, enter your keycode
  • Let it finish it's install scan
  • Reboot
Please let us know if that resolves your issue?
 
 
Thanks,
 

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