Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
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Hello to all readers of the forum. Just did an Old Test - Comodo Leaktest. Yeah this program is now like so old it doesn't even see my OS as win7.'Cause back in 2008 that's all it knows. Bless. Anyways I ran the test and scored 200 then I did it over and got 5% better score. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/26821iB4CDEBAFA036DD64.jpg[/img] I changed one setting. This one - 'Warn' and not 'Enable max heuristics'. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/26822i626002BBC87E5424.jpg[/img] So here's the point do I now permanently change my default security settings from 'Enable max heuristics' to 'Warn'? Leaktest score says definitely Yes but as we live in a democracy of fonts I want you to tell me what's really better.
I have made this same post over at Shadow Defender's Official forum. Please fix! Today I installed Shadow Defender version 184.108.40.2066 on my father's computer. He has Windows Vista 32 bit on his PC. I then tried to access SD's UI by double clicking on the tray icon. I discovered that each time I double clicked on SD's tray icon that the UI would briefly appear, and close on its own just as soon as it appeared. I tried disabling UAC first, and found that this did nothing to resolve the issue. I tried to access it from Windows start menu, and the UI would still close as soon as it appeared. Next I shut down WSA (Webroot Secure Anywhere), and then opened Shadow Defender's UI by double clicking the tray icon. The UI stayed opened as expected, and no longer closed. I opened SD's UI multiple times while WSA was shut down, and had no further issue with SD's UI closing. I then opened Window's task manager to see that DefenderDaem
I run a side line pc tech business out of my house. Most of my customers usually have some virus or another. 9 times out of 10 they take my recommendation to install your antivirus software but it doesn't find all viruses. I have to use adwcleaner, malwarebytes, and mbar (made by malwarebytesJ) and in some occasions tdsskiller by Kapersky. I almost always have to run four programs to clean their pc's. Can someone explain to me why webroot can't find all these viruses? TIA Dave
After installing the Microsoft Windows 8.1 updates this morning (KB3000850 and KB3011750), webroot reported msimg32.dll as infected by w32.rogue.gen. I think this is perhaps a false positive as I had run manual scans prior and had no threats detected until just today?
Hello, I'd like to see a BrightCloud rating/notification at the site other then just page block. My only option as far as I know is.... to choose to go beyond block, which then adds site to URL Whitelist. Problem being once I whitelist a site. That site loses all future BrightCloud reporting for the site. Seems, sites are blocked as Suspicious by subjective possibly biased reports vs real time scan. Because if site were malicious at the time by known detection during daily scans. Then I would get a red page block. As it is. I'm getting yellow orange page blocks which are reports of Suspicious. Suspicious by trustworthy score. Low trustworthy score prompts page block. Trustworthy is subjective. Clearly, not an indicator of malicious content. I'd like to see a score at the site that reflects same available information reported by search results. eg: Category and Reputation and Real Time Intell
I have recently come across a problem with my browser applications (I.E., Chrome) that I managed to track down to a particular shield in SecureAnywhere. This happened on two computers that I have it on, started at the same time. When I open a browser (I use both IE and Chrome, same happens in both), when I begin entering text in a field, it will leave out the first character. This only happens the FIRST time I type into a browser session. As in, if I wanted to type google.com into the address bar it would come out as oogle.com, only the first time. After that it's fine. If I close the browser and restart it, it will drop only the first character again. Both computers have SecureAnywhere on them, so I started with that as the common denominator. If I go into the Identity and Privacy tab, and into Identity Shield, and into view / edit protected applications and check "allow" instead of Protect, the browser will work fine. Is anyone aware of a way to actually fix this instead of
Hello, I'm trying to use my Webroot Password Manager which has worked well before. But now when I try to access it, I'm getting an error that says: Login Attempt Failed reason = ajaxerror It seems like a problem on the serverside. Does anybody know if this is a current known issue or if Webroot knows about this? Is this only happening to me? Thank you.
To understand my question a lot of info must be provided. Sorry. The questions can be boiled down to. (1) Why does ID shield not protect IE11? (2) How can I even prove ID shield is even running (no lock)? :D (3) Is ID shield useful? (So many visible issues has me wondering about invisible issues. Of course, the issues I see may simply be my lack of knowlege.) Links to GOOD posts, articles, or your information is welcome. My trying to learn more about ID shield came about because running Firefox in a sandbox (Sandboxie) while Webroot was running caused two issues. (1) A second instance of Firefox could not be started and (2) after closing Firefox, it could not be restarted without terminating all programs in the sandbox. Webroot support solution: This is expected behavior for an application that is being protected by Webroot Identity Shield. The solution means that Identity Shield is not protecting IE11 as neither expected behavior is manifested when running IE11
How do I report a malicious URL without having WSA installed? I had to uninstall WSA due to incompatibility. I have a phishing URL using Social Engineering. It's a fake FB login Screen that was sent to me. Someone on my friend list sent me an email saying I wouldn't believe who got video taped going to the bathroom lol Once you click on this link it takes you to the fake FB login page. Some of my friends have already fallen victim to this. It looks really convincing to the untrained user. It looks just like the real FB login screen.
About a month and a half ago I purchased a 1 year subscription for Prevx anti-malware software. This was installed along Trend Micro Titanium Security and Malwarebytes Anti-malware Pro. This computer is only used for finances and nothing else (I keep it updated and locked down pretty good). So let's just say I freaked out when I noticed some unknown software running on my laptop. Lately I also noticed a little bit of slowdown during boot but didn't think much of it. Until this morning that is. I noticed a popup saying something about Webroot SecureAnywhere software running a scan. Webroot? I never purchased or installed your software. It appears Prevx was owned by Webroot and was recently integrated into Webroot software. That's all fine I don't care. Good for you I guess. Do you guys have any idea how people react to some unknown software they never installed? The only people who do these creepy stealth installs are people writing malware hoping you'll stumble upon an infected
[b]Long story but bear w/me..bought laptop fm BestBuy w/Norton included. Notified by BestBuy Norton no longer supported and sent me to Webroot where Anti-virus was downloaded and good till 9/4/2014. Geek squad will renew for $53+ but same protection is avail. fm Webroot for $40. No brainer... My question is this: As I already have the software anti-virus already downloaded, on 9/14/2014 do I tell Webroot I want to "renew" or do I have to uninstall and re-install the anti-virus?[/b]
I recently bought an HP laptop with Windows 10 Home installed on it, previously using Windows 7 and WRSA on othr PCs. I installed WRSA Antivirus on the new laptop and the Windows 10 firewall is switched on, also the WRSA firewall is switched on. I am a long-time WRSA user and recall that the WRSA firewall works in a complementary way on top of the Windows firewall, so no problems so far.... In advanced settings, under Firewall / Webshield there appear only webshield options, the Firewall options are completely blank. Is this normal on Windows 10 ? I previously used WRSA Complete so I thought that restriction might be due to version differences as well? Screenshot attached. Appreciate a quick answer please, need to go travelling soon and would like to increase the level of firewall protection to alert when new unknown processes start, not just when WRSA thinks I am infected.. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment
Today after updating Chrome, if doing a search in Google I now get a spinning circle instead of Webroot's check mark. I see the check marks in IE whether using Bing or Google for searches. In Chrome doing a Googe search I get the spinning wheels, but using Bing's search in Chrome I get the WR checkmarks. WOT's ratings were not affected. Seems everytime there is a Chrome update Webroot has some kind of problem. Any idea how long till WR resolves this?
I tried to submit this via a support ticket but it doesn't allow me to enter my password. I uploaded one of the files, spriter.exe, to virustotal.com and it is only hitting on webroot so I'm thinking false positives. Here is scan info from my log: Mon 2017-04-24 16:03:51.0632 Performing cleanup entry: 8 Mon 2017-04-24 16:03:51.0927 End passive write scan (6 file(s)) Mon 2017-04-24 16:03:54.0036 Scan Started: [ID: 406 - Flags: 1575/128] Mon 2017-04-24 16:04:35.0520 Infection detected: c:program filescanonprint studio procnpspapp.exe [MD5: CD90CC76609BEDB3C96D02A222840308] [3/00091411] [W32.Trojan.Gen] Mon 2017-04-24 16:04:35.0520 Infection detected: e:steamlibrarysteamappscommoncommand modern air naval operationscommand.exe [MD5: 899C8F65A68D4338D6A0DA097A3EDDB1] [3/10081001] [W32.Trojan.Gen] Mon 2017-04-24 16:04:40.0929 Infection detected: c:usersandroappdata oaminggamemaker-studioyycwindowsuapexex86winuaprunner.exe [MD5: 20FBBF64F5E1DF867E0005AF031D6B19] [3/0008001
I have Internet Security Plus. I do not understand how the sheilds work. According to this explanation [url=https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#ShieldingYourPC/PCShieldsOverview.htm%3FTocPath%3DShielding%2520Your%2520PC%7C_____0]https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#ShieldingYourPC/PCShieldsOverview.htm%3FTocPath%3DShielding%2520Your%2520PC%7C_____0[/url] I should see icons displayed that help me determine if sites are secure/safe. But no icons appear. Can someone help me to understand how this works. Thank you very much.
I just installed Windows 8.1 Pro then installed WSA for PC Gamers but I noticed that the right click menu for scanning using WSA is not there I restarted then checked, not there I disabled the option to have the right click menu from settings, then re-enabled it, then restarted still not there what gives?
Since a while ago Webroot has been acting a little weird. Installers sometimes take forever to load and my Autohotkey scripts are occasionally blocked. I've allowed the exes in detection configuration but it doesn't seem to help. I know Webroot is at fault somehow because when I disable Webroot there's no slowdowns or blocked executions. Does anyone know what's causing this?`:@
Hello Webrooter What is Webroot s policy on participating in [url=https://selabs.uk/]SE Labs[/url] Antivirus Tests? [url=https://selabs.uk/download/consumers/jan-mar-2018-consumer.pdf]Latest consumer Test [/url] [url=https://selabs.uk/download/small_business/jan-mar-2018-smb.pdf]Latest SMB Test [/url] [url=https://selabs.uk/download/enterprise/jan-mar-2018-enterprise.pdf]Latest Enterprise Test[/url]
My Webroot SecureAnywhere v220.127.116.11 is setup to be all exclusive. Unfortunately it blocks the Windows Accessory "Snipping Tool" the ability to function while online. (1) Where do I go within SecureAnywhere, to grant Snipping Tool permission to function, and is there a difference between online and offline? (2) What do I write in the line when I get to the proper location in the Webroot v8.....? For example: SnippingTool is identified by its properties as: %windir%system32SnippingTool.exe Is that how I would write it?
Summary: Webroot filtering icons are gray with a lightning bold suggesting Brightcloud is not responding to Webroot Webshield. This goes along with Contact information being converted to noreply addresses and bouncing back. Thus, there seems to be an issue that, while probably being addressed, is not being explained to Webroot users. The details of issue 2 follow. Edited to add: Each entry in Google is followed by this text. Missing: webroot My webbrowser (IE 11, usually run in Sandboxie) failed to have the Web Shield / Web Filtering icons by links as normal. A reboot put the icons back but, instead of the color they are gray with, what appears to be, a lightning bolt. A search shows Webroot uses grey icons to indicate a shield is turned off. Here is what has been checked. IE 11: Manage Addons > Toolbars and Extensions > Webroot Filtering Extension: Enabled (32-bit and 64-bit) Webroot: PC Secu
Hi, I'm having problems with Google Chrome. I have to disable Identity Shield or set Chrome to "allow" in order for Chrome to work with both Bitdefender and WSA-A installed. If I don't, Chrome freeze before start page is rendered. Is this a known compatibility issue? Anyone knows how to solve it?
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