Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
- 6,979 Topics
- 25,230 Replies
Hello, I am trying to add either files or folders as exclusions in the webroot secure anywhere software. How do I do that? It seems like it was added in 2015 according to this forum post, but I can't find the feature: [url=https://community.webroot.com/t5/Product-Questions/how-to-set-file-and-folder-exclusions-in-the-webroot-console/td-p/189775]https://community.webroot.com/t5/Product-Questions/how-to-set-file-and-folder-exclusions-in-the-webroot-console/td-p/189775[/url] Thanks.
I have been having a problem with my hard drive with WSA on it running out of space constantly and i just learned why. The WRData folder, which i never knew was there, is eating up space. The folder is at 33 GB in size now. Is there something i can delete or uninstall to get rid of all that? It's getting quite crazy.
Today Firefox updated to 97.0 on my windows 10 machine. When I restarted my computer, nothing works in firefox anymore. I can load it once, but I can’t browse to any webpage or even pull up the settings or about Firefox menu. When I close it I cannot open Firefox again.I tried uninstalling and reinstalling Firefox. I eventually tried installing the 32-bit version and it worked. I reinstalled the 64-bit version and found that if I close out of Webroot completely it would work normally. It only works if I shut down webroot completely. If I turn off individual shields (or all the shields) it won’t work, but exiting webroot causes firefox to instantly start working again.Webroot gives no indication that it is blocking anything. Any ideas as to why this is happening and how I can fix it?
I have been working on my computer for the last three days trying to figure out what was slowing it down. I did everything, and I mean every diagnostic thing I could think of. I scanned everything, system files, bios, drivers, malware and corruption issues, and then processes. I was unable to find any significant reason that my PC was acting slow. I then ended all processes that were not essential for my PC to run, still no change. I ran in safety mode, and it ran flawlessly. I eventually caved in to a full system reset, which I really didn't want to do. I reinstalled everything one by one, finishing with Webroot. It slowed down my PC immediately. I was surprised to say the least, because my computer had been fine with it before. What changed? Ok, so this is what the slow down acts like. Normally my computer can run a lot of stuff at once, opening a bunch of things at the same time too with ease. Then after some updates for Windows 10 (at least I think so) this happened. I saw sudden
How Do I Change/Reset My Password or Security Code?Knowledge Base
[h2]Question[/h2]How do I change/reset my Password or Security Code? [h2]Answer[/h2]If you can sign in without any trouble, go ahead and sign in, click your username at the top right side of the screen, go to [b]Account Settings[/b], and click [b]Change[/b] next to [b]Password[/b]. If you need to reset your Password or Security Code, follow the steps below. [list=1] [*]Go to [b][url=https://my.webrootanywhere.com/default.asp?a=b]my.webrootanywhere.com[/url] [/b]and click[b] [url=https://my.webrootanywhere.com/forgotpassword.aspx]Can't log in[/url].[/b][/list][img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/2740i75B7300B59F0290D.png[/img] 2. Select [b]I forgot my Password [/b]or [b]I forgot my Security Code. [/b]If you cannot remember either of them, simply complete all the following recovery steps for one, and then go back to the main login screen, click [b]Can’t log in[/b] again, and choose the other option. [img]https://d1qy7qyune0vt1.
What is beap.gemini.yahoo and how do I get rid of it? And how did it get passed Webroot? It is - I've been told - much of the reason why my Yahoo account does weird things, like disappear and then reappear after 30 seconds or so. It also is the alleged culprit in slowing down my computer. I can't find it anywhere on my computer, but I can see it listed as my Yahoo account laboriously loads. The beap.gemini... reference seems to remain in the small window for at least 10 to 15 seconds when the Yahoo account loads on my initial access. What the hell is it? And what can I do to make it go away?
How to add firewall exceptionsKnowledge Base
The SecureAnywhere Firewall monitors data traffic traveling out of your computer ports. It looks for untrusted processes that try to connect to the Internet and steal your personal information. It works with the Windows firewall, which monitors data traffic coming into your computer. With both the SecureAnywhere and Windows firewalls turned on, your data has complete inbound and outbound protection. The SecureAnywhere Firewall is preconfigured to filter traffic on your computer. It works in the background without disrupting your normal activities. If the Firewall detects any unrecognized traffic, it opens an alert where you can block the traffic or allow it to proceed. To protect your computer from hackers and other threats, the Firewall monitors processes that attempt to access the Internet. It also monitors the ports used for communicating with the Internet. You have control over whether SecureAnywhere will allow or block certain processes and port communications. Because We
I think webroot may be stopping my PC [windows 10] from going to sleep I can’t shut it down and it has very high CPU in task manager I tried opening it [maybe a new version opened] I then went through advanced settings, and manually closed it - but the ‘version’ in task manager is still open and ‘working’ Is that a virus? Say webrootsecureanywhere (32bit) WRSVC How do I kill that from running Is it really webroot Why is it running such high CPU and is it stopping my PC from going to sleep Thanks for any help
As far as I can tell there have been 6 requests for a Linux version of Webroot SecureAnywhere posted in Ideas Exchange but there is no hint of anything being developed along these lines. Are we to take it that this is just not on the radar? There seems at the moment to be only one other product which offers realtime protection for (in my case) Ubuntu - ESET - and that requires some fiddling and contortions to get it working with the latest systemd which appeared in Ubuntu 15.04. I would rather be using the same AV product across all our household machines - Windows and Linux. Is any Linux development likely to happen - or does it look completely non-viable from a commercial perspective?
Today I helped a friend setup her new HP 14 in laptop that she purchased from Best Buy which was delivered to her house. My friend knows nothing about Windows or PCs. Best Buy gave her a free Webroot Anti Virus with the price of $49.99. Now mind you I am an expert at installing Webroot on a computer. Right? Just look at my signature below. LOLS Well it happens that I have never run into a Windows OS running in S Mode. For the life of me I could not install Webroot after telling my friend Webroot is the best of all the rest. IMO..Best Buy gives her a keycode and it said on the box to go to webroot.com/safe. I go to install Webroot and Windows pops up with the Microsoft Store explaining to me that I am running Windows 10 S Mode. Which I find only programs from the Store are allowed for security/protection. So we called BB and they want us to bring the laptop back to the store to disable S Mode. btw: Best Buy is 45 minutes away! So we made an appointment for Wednesday. So I just g
I have been notified that a user that used webroot anywhere is receiving a message stating a website that I host is marked as suspicious. She had other colleagues get to the website without webroot anywhere and they do no have the same issue. I do not have any issue and I use a different anti-virus / firewall protection program. How can I rectify the issue and help releive her fears. Thanks. Marie
How do I find my keycode in the software?Knowledge Base
To find your keycode within [b]Webroot SecureAnywhere for Windows PC[/b]: [list=1] [*]Open the main interface. [*]Click [b]My Account[/b]. [*]A window opens with your keycode and subscription information.[/list] To find your keycode within [b]Webroot SecureAnywhere for Mac[/b]: [list=1] [*]Open the SecureAnywhere interface (click the Webroot icon in the menu bar, then select [b]Open Webroot SecureAnywhere[/b] from the drop-down menu). [*]From the main window, click [b]My Account[/b]. [*]A window opens with your keycode and subscription information.[/list] To find your keycode within [b]Webroot SecureAnywhere for Android[/b]: [list=1] [*]If you see "Subscription Active" at the bottom of your screen, tap the bar. [*]If you do not see "Subscription Active," tap the Android Menu button. Select "Register." [*]Your subscription information, including your keycode, will be listed on the screen.[/list] To find your keycode within [b]Webroo
Not sure if thei is the proper place to post this. I have a program that installed its self on my computer. In Uninstall software in control panel it is listed as LK Maintenance and the website listed for this program is Content xplorer.net. The program hijacks my browser. When I try to book a flight on Delta it opens another travel site. When I clicked on the support link in Webroot it sent me here [url=http://www.globaltechexpert.com/7116900/lim/webroot-support.html ]http://www.globaltechexpert.com/7116900/lim/webroot-support.html [/url] When I uninstall the program it will try to reinstall literally every minute until I reinstall it. Malwarebytes did not find a problem when I did a security scan. I checked Google and there is almost nothing about this out there. I am going to reload windows to get rid of it but I wanted to see what Webroot had to say.
Hi, In Chr.ome I turned on Extensions for Webroot. Web category information for Google, Bing and Yahoo. When I open detail: Permission to read and change all your data on the websites you visit. Manage your downloads. Should I keep this extension or remove? Kind of scares me when it says can read and change things. Thanks
I am trying to get my favorite game working on a new computer. When I bought this computer, I decided to try webroot because I had heard good things and I had heard that it would still work together with Nortons. Long story short, webroot will not allow me to play my game and I had to turn it off just to get it downloaded. I had hoped that once downloaded I could safely play it, but now WR has snagged my .exe for the game. I need to restore my .exe and get WR to allow the game or WR has to go. I have read some of the other posts with the same complaints, but the places indicated to make the exceptions do not seem to exist on my veersion. I accept that I am most likely doing something wrong and not getting where I need to go so I am asking for help. Thanks.
Already have an account? Login
Login to the community
No account yet? Create an account