Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
- 6,968 Topics
- 25,271 Replies
How exactly does Webroot allow you to restore files encrypted by cryptolocker?
Saw you guys post on Spiceworks that if cryptolocker manages to get on to a computer with Webroot installed and it encrypts your files webroot will be able undo it. As my boss eloquently put it, it "sounds like magic" how exactly do you guys do this, setting restore points or some other mechanism?
Erasing Files using WSA. Is it secure?
I notice that you can permanently erase files with Webroot (or so it says!). How secure is it? Can they be recovered or traced? What does it do when it wipes a file? I have some personal documents that I need to put on my PC to edit. I want them permanently deleted afterwards so they cant be accessed after I`ve finished editing/copying them to my flashdrive. If I use webroot to do it, will that be ok? Any advice greatly appreciated.. George
Enter a valid keycode - trial keycode
I've just downloaded a 14 day trial of SA AV, when I try to enter my keycode I get the following message 'Enter a valid keycode' etc. The download link and trial keycode where sent to my email address but the keycode doesn't work, any ideas? Thanks in-advance.
Free trial and Updates
Hi, I've been using WR AV for about a month now and have 5 months to go of a 6 month trial. So far so good, but seems like forever for the the Web Threat Extension to show up. I was wondering, will the free trial product update to the new version out today and will the web threat extension be a part of that or separate? Thanks and glad to join what seems like a great community!
Idenity shield forces Num Lock on when browsing web
I read that this issue has been fixed, but in the latest version I still see the issue. Any way I can use Identity Shield and not have my num locks forced on? I happen to be on who prefers it off, and I believe I should be able to control my keyboard without having software silently change how my keyboard works without asking.
Webroot Secure Anywhere Browser Web Security Extension troubles.
I activate my Mac and I have it where Webroot instantly comes up, but I get the "Web-Threat Protection Off" icon and message. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/6999iDE4DAE95EC90ACB2.png[/img] I go ahead and turn it on, and get this message. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/7001i876B7FA4B7866FDB.png[/img] So I press "OK". Then this comes up. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/7003iECDDAAD5CE01AC2C.png[/img] So I press "Install", and wait for it to complete. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/7005i0FFF1E7C0779BEBB.png[/img] Nothing actually completes though, so I go ahead and try it again. Then I get this. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/7007i2D671300B3948829.png[/img] So what's this about? And on the other hand, before I had another problem. It would
Web protection cuestion and compatiblitlity software cuestion
Hi everybody Im new in the comunity and recently are using Webroot SecurityAnywhere AV. I see iest have too many features and has ligth weifth antivirus. I only have some cuestions about the product: The first one was about the web protection. I see another security products puts green marks or red marks on websearch results and webroot no. In this chase. Am I protected if i enter in a pishing site or webroot blocks it or not? I dont see a browser extension or plug in like on other security products. I have perform a webroot clean install and clean all the traces of the previous security products whith the manufacturer removal tool and whith ccleaner and manual clean, and dont see incompatibility issues but I know about that pishing protection or web protection whithout plug in? Is this working? how can i test it whith safety?. Second one I want to know if webroot was compatible whith Shadow Defender because I am software tester and uuse tha
Identity Protection > Application Protection > wrong folder referenced
webroot SecureAnywhere Antivirus 22.214.171.124 This is a really strange issue that is seen in Webroot only but I don't think it is a Webroot issue. I'm Trying to re-add c:KeePasskeePass.exe as a protected application. Attempts 1-???? Webroot adds w:dc 2013-08-12 03;00;05 (full)keepasskeepass.exe. Why? How? So, I made a copy of the folder which became c:KeePass - Copy added c:KeePass - Copykeepass.exe worked as expected. renamed c:keepass to c:keepass (old) added c:KeePass (old)keepass.exe worked as expected. Tried to rename c:keepass (old) to c:keepass couldn't as the folder was in use. Closing all but IE10 and reopening explorer didn't help. Process Explorer didn't find what was locking it using "Find Handle or DLL" renamed c:keepass - Copy to c:keepass added c:KeePasskeePass.exe Webroot added c:keepass (old)keepass.exe Why? How? Any suggestions?
I'm not Japanese
Hello. When I click on a button in the main window to discover something on the site, the interface is displayed on the website in Japanese. Previously it worked fine and the site language was Russian. I have not changed anything in the language settings. Example if i click on "Advanced" button (look at screenshot). What's the problem? [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/6969i9907F2DAE4F43FD7.png[/img]
Webroot says I only have 12 days left till subscription runs out on a new install
My friend had purchased Webroot for her PC, the package said it was good for three computers. I installed it on my PC and immeaditly Webroot was about to expire. I had Webroot on an older system that had expired. I might have used the same login information for this new Webroot install, maybe that's the issue. Also I can't see where to clean up Temp internet files, looks like Webroot changed it's interface since I last used it. Thanks for help, Windows 7.
Getting a warning box upper LH side of screen.
But it closes so fast I can't read it..... but it is square, grey, and has some red writing in the box. I can read the word "close", and not much else. It comes up for less than a second, I bet, and then my webpage that I want opens up. Pops up an awful lot, but not for every web page. I know it does it when I go to Yahoo's main page - most of the time. I "think" I see the word "malware", but it goes so fast I can't be sure. Any thoughts? Edit.... I just stared at the box when it opened again.... it says "This Site Contains a Known Virus". OK, so I do not visit porn sites, and generally only well known sites that I have used for years.... "Occasionally" I may clock a link from Google news that I am unfamiliar with, but that is about it.
Major Bug:Webroot blocking Netflix in internet explorer 11
I have a major annoying problem with webroot. Netflix doesn't use Silverlight in internet explorer 11 Instead it uses HTML5 Problem is that whenever I try to watch netflix I get sound but no video. I just get a black screen. I have done testing and realised it is webroot causing this. If I disable webroot netflix works fine. If I re-enable webroot then netflix stops working. I don't want to be having to disable my anti-virus just to watch netflix so anyone know how to fix this without disabling webroot?
Cant remember my security code
Got part way through setting up an account - but when verifying the email address etc - then got a window asking me for numbered charactors from my securitycode to finally activate my account. I just cannot remember this. How / where can I get this information? Help!!!! Many thanks
Web Threat Shield
I just received the new web filter on one pc...waiting for the other pc's IE9 starts to crashes with a particular link in a email from my car dealer. [b]Edit, more than one link in this email[/b] After disabling Web Threat Shield I'm able to open the link.And why are these entry's in this log: C:ProgramDataWRDatawrUrlLog.log 10/22 15:50:08:078 4224 Error: 'CHROME' not found on local machine. 10/22 15:50:08:078 4224 Error: 'CHROME' not found on local machine. 10/22 16:21:53:511 0892 Error: 'CHROME' not found on local machine. Btw I also just send a support ticket.
Yahoo Mail Issue
I recently have encountered significant delays accessing my Yahoo mail files and folders. This all started about the time the new version of Webroot SecureAnywhere was released (Oct 2013?). I tried disabling both the Firewall and Web Shield options on the main page but not much changed in accessing my e-mail. Any thoughts? Bob
Missing the new interface/version on one of my computers
Hi! I´ve installed WSA Antivirus on my PC and on my laptop (both with Windows 8). On my PC I´ve now the new version/interface and on my laptop the old version/interface without having changed any settings on any of my computers. I don´t know why the new version is missed on my laptop. How do I get the new version on my laptop? Checking for software updates doesn´t help, because I get the message, that I´ve already installed the newest version. Can anybody help me please? Thx, Robert
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