Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
- 6,978 Topics
- 25,310 Replies
I entered a new Keycode for a one year subscription for SecureAnywhere under My Account on my computer. The subscripton had expired two days earlier. Upon entering the new code, the program runs perfectly only it says under My Status that my subscription is Not Activated. It also will not count down the days on my subscription, it says 365 days left and is stuck on it. I tried to get support to fix this issue, but they told me the software came from Best Buy and Best Buy has to activate the code. I had purchased the software through a Seller on Ebay for SecureAnywhere with CD in a factory sealed box. After spending an hour on the phone with one department after another from Best Buy, I was told they can't do anything on their end to activate the keycode since it was not scanned at checkout. The keycode is automatically activated only when scanned at checkout. Bottom line, the software runs fine, there seems to be no expiration and yet Webroot does not have my copy i
I have used PrevX for almost 5 years with not a single complaint, and my computers have always remained very fast in startup, and in browsing. I have always has PrevX on my 2 primary pcs until the recent upgrade to webroot, and since I just purchased two more pcs I've added webroot to them as well. I now have Webroot on a total of 3 desktop pcs, and 1 laptop. I'm running Windows 7 HP on 2 desktops, Windows XP Pro SP3 on the last desktop, and the laptop is new with W7 Starter installed. I'm using the same keycode on 2 desktops, and a different keycode on the remaining pc and laptop. Since upgrading from PrevX to Webroot on my primary pcs I've noticed a that all 4 computers are VERY slow to startup. Once the desktop loads all icons, these icons remain inactive for around 1-2 minutes on each pc. At first I thought it was just on my own computer, until today when I accessed all 4 pcs, and am now seeing that all 4 of them have this same problem. It's as if clickign the ic
I've just downloaded Freemake Video Converter which has also installed a Tune-up Utilities 2013 prog. It has around 30 different 'power tools' to it including a Browser Cleaner, Disc Cleaner, Programme De-activator, 1-Click Maintenance etc. Would it be OK to use these or will they interact badly with the SA Antivirus (I've had loads of probs since it was installed and now I'm even more nervous!)
Is there any way to disable the web threat shield without changing the systray icon? I tried removing the check marks but I am still getting warnings and false positives. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/5524i03B32244BCDDA1F7.png[/img] If I turn off the web threat shield my WSA systray icon changes from green to an ugly gray and red, which would seem to indicate that I am no longer protected, even though I know I am. Is there any way around this? If not this issue should be addressed in a future update of WSA.
I was checking my computer security and realized Webroot wasn't on. When I attempted to turn it on I received the following message: "Security Center did not trust this program because its identity can't be verified." Webroot won't turn on. I am not a computer expert so any suggestions will need to be explained fully. I am runnning Vista with Webroot Anti-virus I purchased back in Feb 2013. Thanks for any assistance! Bob
My Mac is getting random Kernel Panics. Crash Log: [url=http://pastebin.com/J3pNv4U4]http://pastebin.com/J3pNv4U4[/url] Webroot SecureAnywhere is a Kernel Extension in backtrace that caused this dependency: com.apple.iokit.IOHIDFamily(1.8.1)[F0B6DA72-B1C1-3816-AC9F-5F1C12E8A7DD]@0xffffff7f87365000
Hi, I started a ticket with Malwarebytes (stupid me forgot to check here first). They have me running Combofix which requires my AV to be shut down. WRA doesn't seem to shut down. How can I go about doing so. And I cannot get Combofix to shut down either (I tried X-ing out but it pushed on ahead stating it will go ahead and run "at my own risk!" I'd started the ticket there because my computer has been running sluggish but MBAM and WRA don't detect anything. I've worked with tech support on a previous computer and went there first (again, stupid me, forgetting the tech support here). They walked me through several steps and now we're looking at ComboFix. When I open Web Console, I notice that an infection popped up yesterday LPPLUGIN.DLL with W32.InfoStealer.Zeus (probably during this process). Now when I click on support from my computer, I get sent to a blank browser page. Help. If I try to open a support ticket, I'm asked for e-mail address
About a month and a half ago I purchased a 1 year subscription for Prevx anti-malware software. This was installed along Trend Micro Titanium Security and Malwarebytes Anti-malware Pro. This computer is only used for finances and nothing else (I keep it updated and locked down pretty good). So let's just say I freaked out when I noticed some unknown software running on my laptop. Lately I also noticed a little bit of slowdown during boot but didn't think much of it. Until this morning that is. I noticed a popup saying something about Webroot SecureAnywhere software running a scan. Webroot? I never purchased or installed your software. It appears Prevx was owned by Webroot and was recently integrated into Webroot software. That's all fine I don't care. Good for you I guess. Do you guys have any idea how people react to some unknown software they never installed? The only people who do these creepy stealth installs are people writing malware hoping you'll stumble upon an infected
Hey guys, Just an updade on install of upgrade... I followed the suggestion of just adding the serial number and it worked great on my laptop... However when I went to manage my account on line I only saw "Mom's PC" and not "USERPC" as I did before. So I went to the desktop.. tried to update the new serial there the same way and it imediately rebooted the system. Booted back up and tried again, was given a message saying that Webroot could not access the internet even though my browser was connecting. I then went to control panel - add remove programs and when trying to uninstall it sent me to a page asking me to leave a note explaining why I wanted to uninstall the program so I did. Then gave me a message saying that "Webroot could not be un-installed because it may not have been installed in the fist place"... wierd huh??? ok... so I rebooted and inserted the purchased cd and ran setup. It asked me for the serial and now it has accepted it a
Hello again everyone, I'm sure by now you all are wishing I would shut up :o I just purchased a full version of your WR Antivirus 2013 and got a great price of $20.00 for 3 devices by the way :) My question is this... If I have installed the 14 day free trial about 3 days ago, should I un-install that free trial before installing the purchased version or will it just over write the trial software? Any tips or tricks you might know of would be appreciated. I know this sounds like a dumb question but you guys are so efficient with these blogs I would be an idiot not to ask first. Thanks in advance for the suggestions and I will check my responses after I return from walking the dogs at the park today 100 degrees here at 7pm :@
I recently took my laptop in for it's yearly healthcheck, would anyone know why the report I got back shows that it did not detect any AntiVirus on the system although Webroot shows it is Active and I am protected? Have I failed to do something apart from entering the new keycode? Linda
OK I need to wipe and reinstall my operating system to fix an issue and the webroot that I have the code is good for 3 activations and two have already been used, when I reinstall webroot will that activation use up my third one? is there a way to prevent that because I need to save it for a third computer im getting
I get tired of all the "malicious site" warnings this software pops up with for legit sites. Recently I'm not able to access Google because SecureAnywhere is saying Google is a malicious site. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/4274i9A720D3DE1068B0F.jpg[/img]
What are the reasons that influenced you the most to make you choose Webroot considering how many Cyber Security Products there are to choose from these days? Also do you like using WSA by itself, or do you like using it with other Security Products? If you are using WSA with other Security Products then which products do you prefer to use with WSA to make up your Layered Security Setup? Also, how long have you been using Prevx / WSA?
There's talk at Wilder's Security Forum of a new Ransomeware which is spreading by P2P networks. This Ransomeware is able to flash your bios, but it is not known at this time the changes it is making to the bios. One user which has already fallen victim to this malware says replacing your hard drive will not remove the threat. Zfactor at Wilders is trying to obatain a sample which compromised a friends computer. The victim says he has scanned his computer with norton, eset, avira, avast, dr web, bitdefender, webroot, gdata, fsecure, panda, avg, emsisoft, vipre, mcafee, comodo, ikarus, kaspersky, trend, fortinet among others , and none of them have detected the threat. The victim of this threat says he still has not been able to remove the threat even after replacing the hard drive. He says he is going to replace the memory next which I myself do not think will help from the sound of it. The Ransomewear has him locked out of the bios. I think as we find out
I was thinking about trying WSA on my Laptop again. The last time my Laptop would not boot anymore. It would freeze right after Windows login. Since my Laptop may not boot anymore I was wondering if WSA Logs utility will run in safe mode. Safe mode disables Windows installer so I was thinking it probably wouldn't, but maybe some portable application would run. So, will WSA Utility run in Safe Mode?
Go mornig, I haven't been here in a while but I have an issue. My wife's laptop took a dump the other day so we purchused a used one because she only surfs the net and plays bingo. I installed webroot on the computer and everything is fine except that everytime it boots it puts a new icon on the desktop. Is there any way I can stop this from happening? Thanks alot.
It just gets better.............................And better............................................And better. When you access the link you will notice Webroot products with Five star ratings........that is is F I V E star ratings. Click on the stars itself for each application and read the reviews................Customers love .......................Webroot.....................The majority of comments is positive for Webroot.:D Full read here: [url=http://www.walmart.com/browse/computers/software/webroot/3944_3951_443023/YnJhbmQ6V2Viicm9vdAieie]http://www.walmart.com/browse/computers/software/webroot/3944_3951_443023/YnJhbmQ6V2Viicm9vdAieie[/url] ******* Remember click on the orange star to read the reviews.
Hi, I have Secure Anywhere version 220.127.116.11. Just recently it started running a system scan everytime I startup the computer. It has always been scheduled for once a week. From what I've read that if a scheduled scan is missed, it will run. I understand that. But once it completes that scan successfully, why is it running again the very next time I startup the computer, which might be just a few hours later? Seems to me if it made up for the missed scheduled scan it should not run again. Nothing on the system has changed during that time I was online. No downloads, no new software etc. Right now it's maxing out the CPU for about 20 mins at startup and you can't do anything until its completed the scan. I've tried unchecking the scan at startup box, but it's still starts a scan at every startup. Please advise. Thanks, Scott
I re-installed Webroot after using another program and Webroot almost killed my PC. After the installation it started the auto scan which showed up infected files (all false positive by the way). One of the infected files was [b]explorer.exe[/b]. I changed my Windows Seven theme a long time ago, so I had to replace the explorer.exe with a modified explorer.exe. Webroot Secure Anywhere version 18.104.22.168 didn't care and started the automated cleanup engine without even asking me and *tada* removed c:windowsexplorer.exe because of a wrong MD5 hash. Immediately the taskbar was gone as well as my desktop. Some moments later the whole system crashed with a blue screen. Since I use Windows 7 I cannot remember that I ever saw a blue screen. I had to restart the PC and after the Windows login the whole screen was just black and a lovely "explorer.exe Class not registered" error message appeared. So no start button, no file manager... nothing. The fir
Hi, I get a lot of phishing emails in my spam filter in one of my web based email addresses(yeah I was anything but careful at the beginning of using the internet). And most of those are very obvious and common very often warned about in forums, tech news sites, etc. That clicking on the links would get me in trouble. I was wondering if WSA would protect me from the phishing scams. That is even if I click on the links would WSA protect me? I know Web filter blocks websites with malware. But will it block the phishing sites, scams etc? Best Wishes, Amit
Here is another good review on WSA AntiVirus 2013. Good points [img]http://www.comparedandreviewed.com/images/website/product/tick.jpg[/img] • Great value for money • Uses a very small amount of disk space • Great malware detection • Powerful behavior-based detection' Bad points [img]http://www.comparedandreviewed.com/images/website/product/cross.jpg[/img]• Poor anti-phishing protection • Lack of features like laptop mode. (These 2 points above Webrooters can explain further on these 2 issues) Overall [img]http://www.comparedandreviewed.com/images/website/icons/rating_5_off.jpg[/img]Webroot SecureAnywhere AntiVirus 2013 is a powerful antivirus program. It also has some nice little extras that don't come with other antivirus products. The system is easy to install and has a helpful and clear interface, making it easy to operate. The system takes up less space than its competitors but it doesn’t scan files so quickly and it doesn’t score
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