Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
- 6,993 Topics
- 25,286 Replies
What is the current version of WR Antivirus
Hi Gang Ok I'm a bit confused..................what is the current version for Webroot Antivirus??? I am showing 22.214.171.124. When I click on the update, it states that is the current version................However unless I misread a thread here a newer version is out?? If so why didn't my app update.????
Webroot and SpyShelter
Need some advice on this: I am running SpyShelter along with Webroot. All processes are encrypted with SpyShelter and SpyShelter has hips. What is the community opinion on this....Is SpyShelter needed since I have Webroot??? Or does Webroot compliment Spyshelter??? Thanks again for the help;)
I have been going over all the features of Webroot, and digesting the information on how everything works. What has come to mine is this: If for whatever reason the cloud database is not available, how than does the offine shield protect my PC on threats??? Is it safe to go on the net due to the fact Webroot can't access the database to protect my PC? Are there sufficient files within Webroot to stop any malicious attacks??? What I find interesting is: do all the shield components rely on the database??? If they do and the cloud database is down, are we unprotected at that point??? Await your response and thanks in advance.:D
[b]Gentlemen:[/b] [b] I would appreciate more insight on this subject of Emails and how Webroot protects your system. Now I have contacted support and asked them when incoming mail arrives I have (Windows Live Mail) does Webroot scan these emails, I was told no.....however the shield components would address that issue if I was to download a malicious file and neutralize it. [/b] [b] Now to my point........when I receive emails and click on the email to view.............That could trigger a malicious code or start of a malicious exec................will Webroot protect and neutralize this.............. [/b] [b] How does Webroot protect mail coming in???? [/b] [b]Appreciate your insight on this, as I am a new customer. [/b] [b]Thanks in advance. [/b] [b]:D[/b] [b] [/b]
False possitive - Damages loss of reputation
Several important clients have notified us that our services are being blocked by WEBROOT security. This is a false positive and I can't find any Related Links or DNS-based blacklists that contain evidence of why we were blocked. The domain in question are: [url=http://js.casalemedia.com/] [/url]Reputation Score: -0.4[u] [/u]URL Category: Business and Industry Scanner "Webroot" Verdict (Request): Trojan Horse Final Result Request blocked Details: BLOCK_AMW_REQ_URL Please advise on how to escalate and resolve accordingly. This is an extremely urgent matter for us as the clients and reputation impact here are significant. We are in consultation with and will excessive all legal options necessary to ensure an immediate resolution.
EXTREME Toolbar Malware Infection
Well. I just discovered yesterday that our computer had tons of adware and malware. First, I came on and I saw 2 things: 1, a fake PC scanner program, and 2 something called 'Yontoo.' I did a quick search on Yontoo and found it was malicious. I asked my Dad if he installed anything, and he said Adobe popped up, saying he had to install the latest software. He believed it since it was Adobe, and his only options were 'OK.' I did a scan with Webroot and found no threats, but when I tried deleting Yontoo Webroot continuously popped up about security. Then I decided to turn off the computer and boot it into Safe Mode. I restored the computer to 05/10/13. As I left Safe Mode I discovered another adware program on our desktop about "Best FaceBook Messenger." I deleted that with no problems afterwards. I guess I never really noticed it, but when we opened Firefox it lead us to start.conduit.com, another malicious toolbar. I deleted it on Firefox and a 'Java Script' that I found wh
Evaluating SecureAnywhere Antivirus: feedback and some questions
Hi everybody. I am (was?) a long time Kaspersky user and I've always been happy with KAV. Up until recently, when BSODs with stop code 9F started randomly appearing on two different machines, my production PC and my HTPC, just before entering suspension. The minidumps pointed to the LAN card drivers, but the two PCs have completely different ethernet adapters and thus completely different drivers, so it seemed a bit strange. Also, those drivers had been in place for months without a hiccup so again it appeared weird they would cause problems simultanously all of a sudden. The only thing they had in common was Kaspersky, so I thought an update from them introduced the BSOD. To test my diagnosis, I replaced Kaspersky with MS Security Essentials on my HTPC (which has very limited internet access anyway) and activated a SecureAnywhere Antivirus trial on my production machine. The BSODs are so far gone, so I was probably right in my assumption. Weberoot's software felt immediately v
(Please Help) Concerned About FBI-MoneyPak Virus
Hey, so today I logged on to our home computer and a message popped up. It had the FBI, CIA, etc and said that our computer was locked. It was apparently locked due to suspicion of illegal activity. I used my iPod to see if this was indeed a virus and it turns out it was a trojan, I think. That's pretty scary for me because I know trojans are for accessing someone's system and for our computer to have it definitely terrified me. Windows Task Manager was disabled, because of the virus, too. I did a scan with your program and it removed the trojan. Windows Task Manager worked again as well. I would like more information about this certain virus, if you guys have ever heard of it. Also, how exactly could it have been sent to our computer? I would really like to know that. I want to make sure we weren't already hacked. And are we safe from any attackers? The virus is removed, but I'm worried if damage was already done or can still be done with the virus having been there previously. Any ad
Activate a New Keycode
I called Webrrot a couple of days ago because my new keycode wasn't able to get activated. He told me my new one and it worked. Today, I went to check and see that it went back to the old keycode and I tried to activate it again and get a message saying, 'Error: FZLC0056: Invalid or Unknown Key Code." I should only have about 100 days left and it says that I have 224 days remaining. My original Key Code was *keycode removed by moderator* and that doesn't seem to work either, even if I enter it in like this *keycode removed by moderator* , it still won't activate.
How to completley delete all files of Webroot secureanywhere from computer?
Ok so i tried everything under the sun to delete this annoying program from my computer. It keeps prompting to renew the program everytime i log in my computer. I tried deleting it from control panel-add remove programs, but its not even on the list to uninstall it! Someone please help with this issue. Oh i have a Vaio laptop if that helps at all.
Unable to update
Anyone else having troubles with updating? On one system (win 7 pro 64 bit) Webroot SecureAnywhere will not update automatically or manually. In February I was told to uninstall and reinstall. It was uninstalled and reinstalled twice. In March I was told to uninstall and reinstall but they stated; "Yes, if this issue happens a third time we will want to research it further to determine the exact block for the Webroot Update." It was uninstalled and reinstalled. In April they alternate between asking for information and telling me to uninstall and reinstall. I would really like to find out why it isn't working the same way it does on my other win 7 pro 64 bit system with the same security configuration. Obviously uninstalling and reinstalling is not correcting the problem. and I am still being asked (third time this incident) to uninstall and reinstall. So, if anyone has had this issue what did you do to solve the problem? Thanks!
check for malware
Webroot scan did not find malware. However I got a message from microsoft security essentials alert that my computer has adware, trojan and hack tool that should be removed. I suggest webroot users use "Microsfot Safety Scanner" to check for malware. Scanner is temporary. I have Windows 7 home
I'm trying to recover from a system crash caused by malware. I've just installed WebRoot. Now I'm trying to install a piece of software called deepMesh, but every time I try WebRoot flags something called ext_maketext.exe and quarantines it. Does anyone have any idea what this maketext is? Is it really a virus or some other kind of malware?
Safari Web Extension error when installing (OSX)
Hi, when installing Webroot trial on my 10.8.3 ML I´m not able to install the Safari threat shield extention due to an error (error msg translated to english: not able to install due to an error). Have uninstalled WR and reinstalled - same result. In the market for a security sw and WR was promising, but if not solved I have to move on to another solution. PS. Is Safari the only supported browser on a Mac? Running Chrome and there is no shield icon in the browser. Pls advice.
Hi, My computer has gotten really slow in the last two days. Two weird things have taken place. 1. Wireless Network Connection in 'Network Connection' had disappeared. I had feared accidental deletion. Magically it appeared suddenly today. But even if I disable it using my hotkey( as I always do) the light at the front side stays on. And I've checked that it's really disabled. 2. The CPU is moving to 70, 65 and sometimes 82%. Very unusual. System Idle Process takes up 45, 52 and 58%. System takes up 22, 27, 35%(Very unusual). I've scanned with Hitman Pro for a second opinion. Nothing found. WSA is there of course. I suspect infection. What you guys think? What do I do? I want my pc to go back to it's regular state. I want it to be fast like before. System XP SP3 32 bit. Best Wishes, Amit
Mac - How to Install SecureAnywhereKnowledge Base
You can install SecureAnywhere on Mac OS X 10.7 and above. An Internet connection is required to install the software. [b]To install the software:[/b] [list=1] [*][url=http://anywhere.webrootcloudav.com/zerol/wsamac.dmg]Click here[/url] to download the SecureAnywhere installer to your Mac. [*]Double-click [b]wsamac.dmg[/b] to open the installer. [*]Drag the Webroot SecureAnywhere icon into the Applications folder. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/20009i5A795A42A96979B5.png[/img] [*]In the first activation window, enter your keycode and click [b]Activate[/b]. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/20011iE5DE28AEEDC96A82.png[/img] [*]If prompted, confirm the installation by entering your Apple system password and click [b]OK[/b].[/list] [b]Now it's time to create your account:[/b] [list=1] [*]You only need to create an account if you plan to use the Password Management f
Mac - Using the Web Threat Shield
To detect websites associated with potential threats, the Web Threat shield analyzes URLs (web addresses) as follows: [list] [*]When you enter the URL for a website or click a link to a site, SecureAnywhere runs the URL through its malware-identification engine. If the site is associated with malware, the Web Threat shield blocks the site from loading in your browser. [*]When you use a search engine, SecureAnywhere analyzes all links displayed on the search results page by running the URLs through its malware-identification engine. It then displays an image next to each link that signifies its risk level. For example, if a site is known for spreading malware infections, the Web Threat shield displays a warning next to the link.[/list] For Web Threat protection to work, make sure that the Web Threat shield is enabled, as described in [url=https://docs.webroot.com/us/en/home/wsa_mac_userguide/wsa_mac_userguide.htm#ShieldingYourMac/AccessingAndUpdatingWebThreatShieldSetti
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