Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
- 6,992 Topics
- 25,284 Replies
I have Webroot and today and yesterday I was tossed off the web and email because my Provider Frontier said my email was comprimised and that there was malishis email sent from my email address. I ran a scan and was informed that there was no virus and I was protected. So what good is it to have Webroot if I am not protected
Web browser is taking too long, how do I fix it?Knowledge Base
This information has been verified as accurate on March 23rd, 2020, by APruneau. There are many symptoms that may happen within your internet browser that could possibly point to an infection. The browser slows or freezes suddenly. You are redirected to sites you did not chose to go to. The home page changes. The browser reports an error. These do not always mean an infection. These could be caused by add-ons on your computer. To rule out add-ons as the cause, follow the instructions for your browser to disable ones you are not using. Internet Explorer Open Internet Explorer. Click Tools (or the gear icon), then Manage Add-ons. In the list of add-ons that appear, select the ones you do not use, and click Disable. Mozilla Firefox: Open Firefox. Click Tools, then Add-Ons. Turn off the extensions you do not use by clicking the toggle. When the toggle is grey the extension is disabled. Google Chrome: Open Chrome. Click the menu button in the upper right (the t
I have a question, typically whenever an update for window is available, it can be found in the action center, lately updates appear in a little window in the properties almost on a daily basis, the updates in the action center can be seen and you know what they are, but not so in the properties window, how can know what these are before instaling them?
Slow Moving Computer
I built a computer less than 2 months ago 8 cores, 16 gig of ram etc. and that's when I first installed webroot anywhere. Worked great until about 2 maybe 3 weeks ago, the web pages that I usually go to now load extremely slow. I would then shut down webroot and go to those sames pages and it would load normal. I try it again the next day same issues. Slow. How do I remedy this situation? I appreciate any help in advance
Had to Disable Webroot Filter Extension
I had to disable the Webroot Filter extension because it was causing Mozilla FireFox to hang up and freeze. After I disabled it, FireFox is working fine, now. When I enabled the extension, FireFox would freeze up and I had to shut it down using the Task manager. Then, when I would launch FireFox again, I would get an error message that it was still running and that I needed to restart the PC. It became quite annoying. Can anyone tell me what this extension does? Was it safe to disable it? By disabling it, did I compromise any security to WSA?
How can I change my shield settings in WSA?Knowledge Base
[h2]Question[/h2]How can I change my shield settings in WSA? [h2]Answer[/h2]Shield settings provide advanced users with a little more control over shielding functions. [b]To change shield settings:[/b] [list=1] [*]Open SecureAnywhere (see [url=https://docs.webroot.com/us/en/home/wsa_pc_userguide/wsa_pc_userguide.htm#GettingStarted/UsingTheSecureAnywhereInterface.htm%3FTocPath%3DGetting%2520Started%7C_____4]Using the SecureAnywhere interface[/url]) [*]In the upper right corner, click [b]Advanced Settings[/b]. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/6481i19381D5B716E422A.png[/img] [*]If you want to change a setting, select its checkbox to disable it (uncheck the box) or activate it (check the box). When you’re done, click [b]Save[/b]. The following table describes the shield options. Shield Settings options Prevent interruption by intelligently suppressing warningsUses built-in intelligence to suppress warnings if they will interfere w
My PC does a daily scan and finds nothing. The screen shows a window "Scanning for Malware" It never
My PC does a daily scan and finds nothing. The screen shows a window "Scanning for Malware" and Scanning for rootkits.... It never gets past 0% Files scanned 0 Process not scanned Threats detected 0 Time elapsed 13h 20m This suggests to me that no scan is taking place. It is always the same problem. My PC is slowing down to the point where I will have to purchase a replacement. In the past I could take the PC to a service shipand theu would clear the MALWARE. I do not have that option now. Is there an ON button somewhere that I need to use? Any help greatfully appreciated.
installed on my MacBook Pro, it doesn't work the same. I have issues I've never had before
Issies with my MacBook Pro every sinse this was remotely installed. The screen jumps, I move the cursor and the screen blanks out in sections. I HATE this app so far........... should I take into the Apple store to figure it out???
When I'm ready to renew my subscriptions can I just go to best buy a buy another disc?
Last year I bought a webroot disc and I just used the code on the box to enroll my subscription. I have 30 days left. Can I just buy another disc and do the same thing? I want to pay cash for another year of protection.
Ad Choices Malware
I understand that AdChoices is not considered a virus, but is considered malware, and an escalating dangerous one once on your computer, that it changes registry, etc. It pops up as various ads in IE and as i navigate to different sites, as a small square video ad that runs various advertisements. It will even continue to play after the browser is closed! I've run webroot scans and AdChoices is never detected. Help!? Thank you !!! :)
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