Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
- 6,984 Topics
- 25,252 Replies
I'm trying to recover from a system crash caused by malware. I've just installed WebRoot. Now I'm trying to install a piece of software called deepMesh, but every time I try WebRoot flags something called ext_maketext.exe and quarantines it. Does anyone have any idea what this maketext is? Is it really a virus or some other kind of malware?
Hi, My computer has gotten really slow in the last two days. Two weird things have taken place. 1. Wireless Network Connection in 'Network Connection' had disappeared. I had feared accidental deletion. Magically it appeared suddenly today. But even if I disable it using my hotkey( as I always do) the light at the front side stays on. And I've checked that it's really disabled. 2. The CPU is moving to 70, 65 and sometimes 82%. Very unusual. System Idle Process takes up 45, 52 and 58%. System takes up 22, 27, 35%(Very unusual). I've scanned with Hitman Pro for a second opinion. Nothing found. WSA is there of course. I suspect infection. What you guys think? What do I do? I want my pc to go back to it's regular state. I want it to be fast like before. System XP SP3 32 bit. Best Wishes, Amit
I have a program that won't run when Webroot is running. I get the Windows error: The application was unable to start correctly (0xc0000018). Click OK to close the application. After I shut down Webroot, it runs fine. Is there a way to make an exception for this program? I've been trying different things in Webroot but nothing seems to work. Thanks, Rand
To detect websites associated with potential threats, the Web Threat shield analyzes URLs (web addresses) as follows: [list] [*]When you enter the URL for a website or click a link to a site, SecureAnywhere runs the URL through its malware-identification engine. If the site is associated with malware, the Web Threat shield blocks the site from loading in your browser. [*]When you use a search engine, SecureAnywhere analyzes all links displayed on the search results page by running the URLs through its malware-identification engine. It then displays an image next to each link that signifies its risk level. For example, if a site is known for spreading malware infections, the Web Threat shield displays a warning next to the link.[/list] For Web Threat protection to work, make sure that the Web Threat shield is enabled, as described in [url=https://docs.webroot.com/us/en/home/wsa_mac_userguide/wsa_mac_userguide.htm#ShieldingYourMac/AccessingAndUpdatingWebThreatShieldSetti
[b]To change Web Threat Shield settings:[/b] [list=1] [*]Open the SecureAnywhere interface (click the Webroot icon [/list][img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/20020i4FA6BB2A5E824D91.png[/img] [b]To override website filters:[/b] [list=1] [*]Click[b] Edit Website Overrides[/b]. [*]In the dialog, enter a website name in the field (in the form of "[url=http://www.sitename.com]www.sitename.com[/url]") and click [b]Add Website[/b]. In the table, select whether you want to allow this website (click the [b]Allow[/b] radio button) or you want to block it (click the [b]Block[/b] radio button). [*]Click [b]Close[/b]. [*]If Safari is open, quit the browser and reopen it. Website filter changes won't take effect until you restart Safari. [/list][b] To shield the Mac's Hosts file:[/b] [list=1] [*]Make sure the [b]Monitor hosts file for changes[/b] box is selected. [*]If you want to return the Hosts file to its factory state (thus removing any changes malwa
I am having a hard time fully activating my Webroot fully.I entered the key and it took it but in my account under subscription it says not activated time remaing need to activate.What am I doing wrong.All other security systems I have ever used you put in the key,etc and your done.Please help.
If I attach a Windows OS drive via USB probably to another computer and run SecureAnywhere on that computer is it going to do a complete check of the drive? In particular is it going to look into the registry, the boot sector and any other things other than files? If the answer is yes thats good. Is this true in general with other anti-virus software? This seems to be one of the best and most reliable ways to remove viruses.
How Do I Change/Reset My Password or Security Code?Knowledge Base
[h2]Question[/h2]How do I change/reset my Password or Security Code? [h2]Answer[/h2]If you can sign in without any trouble, go ahead and sign in, click your username at the top right side of the screen, go to [b]Account Settings[/b], and click [b]Change[/b] next to [b]Password[/b]. If you need to reset your Password or Security Code, follow the steps below. [list=1] [*]Go to [b][url=https://my.webrootanywhere.com/default.asp?a=b]my.webrootanywhere.com[/url] [/b]and click[b] [url=https://my.webrootanywhere.com/forgotpassword.aspx]Can't log in[/url].[/b][/list][img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/2740i75B7300B59F0290D.png[/img] 2. Select [b]I forgot my Password [/b]or [b]I forgot my Security Code. [/b]If you cannot remember either of them, simply complete all the following recovery steps for one, and then go back to the main login screen, click [b]Can’t log in[/b] again, and choose the other option. [img]https://d1qy7qyune0vt1.
Hello... After I run a scan, when I select “View Status” (from r/h mouse menu on the Webroot tray icon), a notation appears, such as “Last scanned xx minutes ago. Next scan will occur when the system is idle. 1 threat has been removed.” [list=1] [*]Does the threat removal information refer to the previous scan, or is it a cumulative result? [*]Where can I find more detail about what was removed?[/list]Thanks...
I received an email stating that I need to upgrade Window Washer to Secure Anywhere Complete. I already have almost 2 years left on my Secure Anywhere Antivirus. If I upgrade to Complete, will I then have 2 accounts at Webroot that will have to be renewed ? Or can the upgrade be made a part of my existing account ?
Using 2013 version of the software. Today it flagged the xvid.dll and xvidcore.dll files in my Windows 7 system32 directory. The last modified dates for the dll's were from 2004, and this isn't the first time I've gotten false positives with SecvureAnywhere 2013, and at least one of the other incidents was also for the W32.Malware.Gen. In the past they were pretty much associated with downloaded executables, and I didn't mind deleting them, since they were usuyally older archived versions; but I wasn't about to delete any dll's without rechecking. A Webroot rescan picked up the same files. I then scanned the directory with Emsisoft's malware detector, and it found nothing. I'm becoming concerned about these false positives. Are others finding this happening repeatedly? ---------------------------------------------------------------------------------------------------------------------------------------- [B] c:windowssystem32xvid.dll [MD5: 4581AC2AAD750548AC6B4AA6A06D1926] [Flags
I have had similar problems with Identity ShieldI hope the WebRoot folks are listening - as this issue will seriously bite them sales I have been having this problem with identify shield since upgrading to it I wasted over 10 hours uninstalling & reinstalling apps too can ya help me in this matter [spoiler] [/spoiler]
[img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/2322i580532EE64891921.gif[/img]Have you ever wanted to chat with someone about web security, be it asking them about how they got into the field to what they feel is going to be the biggest threats in the future? Well, you're in luck. On Tuesday, March 12th at 11am MST, Security Intelligence Director Grayson Milbourne will be hosting an Ask Me Anything (AMA) on Reddit. This will be an open discussion hosted on the popular community allowing everyone to jump in and ask questions directly to Grayson. Want to know his favorite band? Come ask. Interested in his position on mobile security? He will answer. It will be a great opportunity for anyone to communicate directly with our Security Intelligence Director and get an amazing insight to the security industry. We will post a link to update everyone on the location when the event starts.
Hello, Copy paste does not work in SQLyog unitill an exception is given specifially. You can try reproducing this with the community edition available here: [url=https://code.google.com/p/sqlyog/downloads/list]https://code.google.com/p/sqlyog/downloads/list[/url] Regards, Sathish
How to Create an Online Webroot AccountKnowledge Base
This article has been reviewed and updated by APruneau on February 24th, 2020. Question How do I create an account? Answer By creating a Webroot account, you can view the security status of your PC from any device with an Internet connection. This status information is available at the SecureAnywhere Website (https://identity.webrootanywhere.com/v1/Account/login). From here, you can view security across multiple devices from a single location, making it easier to determine if all your devices are protected or if any need attention.To create an account: Open your browser and go to https://identity.webrootanywhere.com/v1/Account/login. Click Create Account. Complete the registration information and click Register Now. At the bottom of the page, select your region and click Register Now. SecureAnywhere sends a confirmation message to the email address you specified. Click the link in the email. Enter the requested characters of your security code, then click Conf
I have sent a message to the Webroot support last year, complaining why Webroot is always stealing keyboard shortcuts like ALT+D in Chrome and other Chromium forks. Webroot support told me it's because of the Identity shield. Does not make any sense to me because what is so special with the standard keyboard shortcut ALT+D... but OK. Support told me to move chrome.exe from 'protect' to the 'allow' in the Protected Applications menu. Worked well until the next update of Chrome. Then the Webroot software did reset the setting again. Because I do have Chrome Canary build as well as Chromium installed (several updates a day) it just freaked me out to change the setting from protected to allow over and over again. Currently I have completely deactivated the Identity shield but ... to be honest that is not a solution. It's like someone would recommend me to uninstall Webroot. So when can I expect an update? So difficult to create a role and update the cloud database?
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.