Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
- 6,968 Topics
- 25,271 Replies
WSA and AV-Comparative
Hello, What is the reason of the poor result from Webroot at AV-Comparatives this year? Do I have to worry of not been protected properly? [url=http://www.av-comparatives.org/images/docs/avc_sum_201212_en.pdf]http://www.av-comparatives.org/images/docs/avc_sum_201212_en.pdf[/url]
Does Webroot SecureAnywhere Antivirus Have a Firewall?
I purchased a one-year subscription to the AV, using Windows 7 operating system. Everything went well. Then I noticed in the GUI that the Webroot firewall was on and activated. Then I went to Security Center and saw that Windows 7 firewall was on, so I deactivated it. Then the Security Center flagged this, saying that there was no active firewall. Just wondering what's going on. Either I don't have a firewall with Webroot AV, or the firewall is not being recognized. Should I reactivate the Windows 7 firewall?
Since performing 'Clean Up', PC not functioning properly.
Hoping I can explain correctly. Yesterday I was prompted to perform a 'Clean Up' on my Laptop. When completed, I tried to log onto Facebook and found the sign on page to be scrambled. Went to my email account (Hotmail) only to find once logged in, I an also unable to access my inbox. After that, checked with Webroot account, to find it also is compromised. The page itself is no longer with normal 'pictures', but everything is page left. When I click on any link, nothing happens. Today I found when attempting Pintrest, the person I was trying to 'follow' ended up being reported as a spam! This is all happening with Firefox, the browser I used when downloading Webroot over the weekend. I have signed on with IE, and have no problems. But. The issue remains with Webroot account. I truly do not wish to use IE. What could have caused this? I uninstalled Firefox twice, no change. Thanks for taking your time in reading and hopefully finding a solution for my problem.
best buy deactivation
when i was looking at available upgrades i was notified that my 2013 subscription was going to be deactivated due to it being purchased at best buy??? to late im already 100 days into license no way to return to best buy !!!! WARNING THIS COMPANY IS COMPLETLEY FRAUDULANT DO NOT BUY WEBROOT this opinion was further enforced by support absolutley refused to deal with situation. people are better off with microsoft security essentials .
Cant install Secure Anwhere on new computer with Windows 8
Hi. I have a 3 PC license for Secure Anywhere that expires in March 2013. We just purchased a new computer today that has Windows 8. When we tried to download one of the PC licenses of Secure Anywhere we are getting an incompatible error message and Webroot will not install. Do we need to uninstall the MacAfee that is currently on the new computer - will this help? Is the license that we purchased on compatible with Windows 8 and therefore will not work? Is there an easy way for a non-computer geek to install this software? Any assistance would be greatly appreciated. Rose
Product Key Code for Secure Anywhere Invalid
Hi Everyone, My Secure Anywhere was working just fine untill I upgraded to Windows 8; now, when I enter the product key code, it says to enter in a [b]valid[/b] key code. It's the same one I used to first intall it 6 months ago and it's the same laptop. Any clues to what's happening? Thanks.
boot time scan?
hello, I have a machine that has some sort of virus. It locks up the second it boots. I dont have time to do anything. Can I do a boot time scan/ clean or anything? Also, this is a duel boot machine. (XP & W7 which do see each other.)(32 bit) I can boot into the windows 7 partition with no problem maybee I could run secure anywhere from the windows 7 partition somehow? Please help, this machine has some important stuff on it.
New Member with a Facebook question
HI, I am a new member and just put SecureAnywhere on my PC. It is a Dell computer with Windows XP Home Edition. I am using Firefox as my search engine. Right after I installed the program on my computer I noticed that many times (but not all times) my keyboard would not function properly when chatting on Facebook. I have also noticed the same problem when trying to send email messages. The letters start to become capital letters and the puncutation keys don't work properly either. Any ideas? Thank you. I look forward to your replies. BTW I am not very computer literate so you will need to be very basic in your explanations. SMILe
Re: Bitdefender conflicts.
I was having problems with my Bitdefender and their support gave me instructions to uninstall Webroot saying that they use some of the same processes.What should I do?The Bitdefender firewall would just shutoff every once in awhile for appearently no reason.What I did for right now is install Comodo Internet secuity pro 2013 because I never had a problem with thier firewall.If anything I would have to switch to windows firewall temporarily to allow certain things to download or do updates.I can not see uninstalling Webroot for Bitdefender.Since Webroot is better at Malware blocking and detection also I believe Comodo has a very high Malware blocking score also.
Webroot can't activate code at this time....
It's telling me I can't activate my code to install the newest version it says to check my internet connection to make sure secureanywhere can connect.....I checked my firewall settings and it gives me the option of webroot but when i try to allow through firewall it says it cant......I'm running windows vista any suggestions?
Re: Is Webroot SecureAnywhere Antivirus compatible with comodo internet security pro 2012?
Shoud I turn off Comodo defense,etc?I don't know the compatability with comodo firewall/antivirus/defense,etcI have Webroot secure anywhere 2012 Antivirus installed alongside Comodo internet security 2012 along with Hitman Pro 3.7.I recently had my system brought to its knees by virus infection and had to use comodo rescue disc to eliminate the threat and use system repair disk to be able to boot again.I want as much protection as I can get.
Adblock Plus & Google Chrome Problem
I have noticed since I have started using WSA that sometimes I open Google Chrome and my Adblock Plus extension is not enabled. Ive never had this problem before installing WSA. For a while Adblock Plus will stay on but sometimes it isnt showing up in the browser URL address area as being enabled. I was wondering if there is anything I can change maybe in the Web Shield or other shields so their isnt any conflict between the two?Thanks.
WSA Antivirus & Windows Defender
Both running alongside under Windows 8, WindowsDefender disables itself automatically after WSA is installed. I know you can never have 2 antiviruses running simultaneously but I thought WSA was light enough to share its reign with WindowsDefender. Can anyone confirm this? :D
I just installed SecureAnywhere (Plus, I think, not sure) on the desktop, and before installing it on two laptops, I could use some help. What happened in installation was first turning off Avast! for 10 minutes, then beginning the SA installation. As the time approached 10 minutes, I figured I don't want the two AVs clash so I uninstalled Avast! It required rebooting and as SA already installed, I thought it would be OK to do that. The computer (64-bit Windows 7) crashed, but I was able to boot again normally. Question: for the other installations, should I leave Avast! in operation and uninstall later, or...? Thanks in advance.
Locked Out Of My AOL Account (Due To Webroot)?
I was locked out of my AOL account yesterday morning. AOL Tech did not know, as of yesterday, what the cause was. Apparently, there were a lot of AOL users who were affected. AOL Tech cured the problem yesterday. However, the same thing occurred today. I called AOL Tech and advised them the problem had recurred. The first thing AOL Tech asked was: "Do you use Webroot internet security." I responded that I did. They said, "that's the cause." They directed me to a part of the Webroot Secure Anywhere site where I clicked on the "Identity & Privacy" tab and then the "View/Edit Protected Applications" link, and there, I had to "allow" the AOL.exe link. Problem solved. So, why is Webroot blocking AOL?
"Full Scan" causes my computer to crash
Hi, When I run a "Full Scan" my computer inevitably crashes. I get a blue screen, lots of words, stuff about tables and file dumps. Then I turn off my computer and when I restart I have the option screen about Safe Mode, Normal Mode, etc. Any ideas/solutions to having my computer not crash when running "Full Scan?" It does not happen with any other type of scan. Thanks in Advance! Eric
How can I add exceptions?
Hi. I'm not sure if this is the correct forum to ask this since I'm new. Yesterday, I downloaded a game and I can't seem to launch it. I researched about some solutions, and one told me to add this game to exceptions or a whitelist. I don't know how to do that, so what I did was deactivate the firewall and most of the antivirus functions. My Webroot has expired, and it is version 188.8.131.52. My main question is: How can I add this game to exceptions, so it doesn't block it and I can play? Thanks.
comodo firewall conflicts??
Wow quite a different looking interface!! It certainly is different looking than the old. My question is I 'm using the webroot secure anywhere antivirus and noticed the webroot firewall on. Will there be a conflict with my Comodo firewall? Should I turn off the Webroot firewall? I haven't noticed any problems with both firewalls on. My system is Vista 32 sp2 with all the current MS updates. Thanks for any info.
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