Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
- 6,974 Topics
- 25,207 Replies
I do not need the back up cd for an extra $9. I can make my own? Also it kind of makes it sound like you only get to download the product you purchase once? I can download the product as many times as I need to once I have purchased it can't I? I am looking forward to purchasing webroot secure complete 2013 as soon as I get answers to these questions. Thanks! Matt
even though i am running secureanywhere, i picked up some malware yesterday. thankfully malwarebytes cleaned it. now i notice that my firewall and identity shield are disabled and i can not get them to turn on. then i signed into my account and see that webroot hasn't been tracking my computer scans since march (my second pc's information is current). how do i get the firewall and identity shield to enable and why is my machine not reporting/being logged by webroot?
I must have changed an option & cant find the setting to change it back. About once an hour or so I will notice my webroot icon is not green and there is an exclamation point on it. So I will open the webroot console and see that a shield has been disabled. It is always the offline database shield. I will select the link to re-enable the shield and it will be OK for a bit. Why is it repeatedly turning itself off, and how can I correct this issue ? I'd rather not uninstall and re-install; but understand if there is no other fix.
Wow quite a different looking interface!! It certainly is different looking than the old. My question is I 'm using the webroot secure anywhere antivirus and noticed the webroot firewall on. Will there be a conflict with my Comodo firewall? Should I turn off the Webroot firewall? I haven't noticed any problems with both firewalls on. My system is Vista 32 sp2 with all the current MS updates. Thanks for any info.
Greetings - I updated my Foxit Reader from Version 5.3.1.0606 to Version 5.4.2.0901. The old version ran lightning fast (1-2 seconds to load a pdf from my documents). The new version takes [b]over a minute to load[/b] a pdf from my documents. The new version also takes over a minute to close Foxit Reader. I noticed in my "Control Actice Processes" that Foxit Reader is listed as "Monitor" for the new version of Foxit Reader. I set the Active Process to "Allow" and the new version of Foxit Reader now opens as fast as the old version. For Foxit Reader, should I leave the setting at "Allow"? From reading my Computer trade journals, there can be threats embedded within pdf's. Could this be the reason why Secureanywhere has a setting of "Monitor" for Foxit Reader? If so, is there a way to set Secureanywhere to "Allow" if a pdf has been opened from "my documents" before, and to "Monitor" if it is a pdf from a
When I use a search engine Google or Bing in IE9 the results have a green check mark or sometimes a red X in front of them. IE is my default browser, but I use Chrome most all of the time as my main browser unless for some reason I need to use IE. The green check marks don't appear in the search engines when using Chrome, only when using IE9. I have WOT installed on both browsers. In IE9 using either search engine Google or Bing, the search results have a green check mark, the WOT circle, the body of the result, then another WOT circle. If I click on the check mark it opens the Webroot home page. If I click on the WOT circle next to the check mark it gives a WOT rating of Webroot's home page. The WOT mark at the end of the result gives the info on the actual site. Sorry to be so long winded, but my question is; Where do these check marks come from? Is this normal in IE searches. I've done Google and Bing searches and haven't been able to find an answer that seemed
Hello, My webroot keps blocking access to grc.com which is a very well known and popular website for computer security, so I'm really not sure what could be wrong and I'm assuming it's just a false positive with webroot maybe detecting some of the software as malware, but I'd like to make sure. Whenever I visit I'm just giving a blank white page with tabs disappearing and everything and the browser seems to lock up, I'm assuming this is just a conflict with noscript or something, cause I didn't see it was webroot blocking it until I checked the scan log. I checked pretty much every site checking website to make sure there was nothing wrong and they all showed it was fine, even brightcloud.
I just booted up my computer and, upon typing my Windows password and loading to my desktop, was greeted by a couple of pop-ups from Webroot requesting authorization for startup programs that I had already authorized a couple of months ago. I got suspicious and checked my Control Panel, and noticed that Webroot now shows itself as having just been installed yesterday. Is this... normal? Should I be concerned?
Ok so I don't know how it happned(I think our computer is infected) but it's ALMOST like webroot uninsalled itself. I mean I can't access to it and when I searched webroot on my computer it showed 2 iconless "shorcuts" one saying uninstall webroot and another saying delet the shorcut, can you guys help?
I installed webroot on a computer that I was giving to a friend to see if it had any viruses (the virus protection that was installed was out of date) but I just uninstalled it on that computer how do I remove it from the list of PC's that are protected when you login to your Webroot account? Its still saying its protected. Thanks!
So I was doing a tune up on a PC and I was told it had some viruses on it and it was very laggy. I installed free Sophos Virus Removal Tool just to see what was going on before I installed Webroot in case there was stuff that the free tool couldn't remove. I did the scan, and sure enough it had like 11 assorted trojans and malware. It took it all off but one. It was labeled "troj-Psyme-DT" so I installed Webroot, but it found NOTHING. I scanned with both of them like 3 times and both had the same result. So I found where exactly the trojan was located; in a folder on Symantec Antivirus that I just recently uninstalled. (Ironic huh?) Can I just delete the folder C:Program FilesSymantec Antivirus since I no longer have the program to get rid of the trojan? Also, the PC its on has Windows XP with service pack 3 if that helps. Thanks!
Windows 7 x64 Home Premium SP1 I have WSA AV running along side of MSE with no issues, but I want to make sure everything is set up properly. I excluded the Webroot folder and WRSA.exe in MSE, and in WSA, I turned the self protection to minimum. Are there any other changes I should make? Thanks in advance!
Thus far filing tickets hasn't been very helpful (sorry Webroot, no offense) so I'm posting here as well. Hopefully a user has had the same issues and can give me some advice!!! 1) The upload is ridiculously slow. I watched and it was roughly 100kbps. This DOES NOT have anything to do with my connection. I have a 35mb down/35mb up internet connection (fiber optic) 2) There is no way to cancel a backup (to Web Archive) that's currently in progress. I had to shut down Webroot itself. 3) I set up sync folders (instead of a one-time Web Archive) and nothing happened.
Hi, For a year and a half now, I can click on one to three websites...then I get a light blue screen that will not allow me to go any further. I then have to click out of AOL or Internet Explorer (It doesn't matter what search engine I'm using) and restart my internet connection. On some channels like YouTube, I can stay on as long as I don't switch websites. I've run every single test in my HP Computer in addition to the basic Clearing History and Defragmenting. I've used every single program in System Mechanic and Optimized my computer with every single advantage that my Webroot Secure Anywhere Complete has to offer... Yet the problem still exists! I've got a AMD Athlon II x 4 processor... No problems with hard drive corruption...No known viruses...No RAM problems to be found... It's driving me nuts! Anyone have any ideas? Thanks! Dave at :) **Dave, I removed your email address from the post.&n
So I purchased Webroot with my laptop last year, and only recently renewed via the client (unfortunately I paid $39 and purchased the additional year for another $19, wish I had checked the website first). Anyhow, I installed the new version, and ran a full scan hoping Webroot would locate some nasty adware that I had somehow picked up when I recently installed Firefox. It did locate an adware .exe, and I removed that, but the other adware was still there. So I did a system restore, which I should have tried in the first place. System restore worked and the adware is gone. Unfortunately it screwed up Webroot to the point that I could not even uninstall it. The FAQ said to try and open the client, but I cannot even open the client. Is there someway I can download a the client and install using my keycode? And, no, I did not pay the extra $10 for the back-up disk (I just pad $60+ for the software). Help!
I've been having virus trouble for a week now. I origonally had Norton running and after my 13 year old son had his friend come over to stay a couple days my computer started acting kinda wierd. I would hear ocasionally music playing in the background or a commercial ad like I was listening to the radio. Then it would stop for a few minutes or cut in and out. I noticed my bandwidth on my DSL modem was being used even when I don't have any programs open. So I started looking for other virus programs to scan my computer to figure this out. I've tried PC Tools Spyware Doctor and found a couple virus's. But the bandwith was still being used without my consent. And ocassionally I would still hear commercial ads in the background. I also tried AVG and Mcaffe without much luck. So I did a search for Top Rated Virus software and came across WEBROOT. I had to install it while in safe mode as I couldn't get anything to install while in normal mode. After downloading the trial version
I've installed SecureAnywhere AV (SAAV) on 3 systems. For 2 of them, everything went smooth. On a third one though... After installing, I canot access internet. (Internet explorer has stopped working ... blah blah error msg) Disable all IE plug ins. No luck. From a cmd prompt: Ping well known sites such as google.com or cnn.com: fail Ping their IP, in case it is DNS related: fail Access shared drives on LAN, open files, etc.: *success!* (So, it seems to be IP stack related) Disable SAAV: does not fix Uninstall SAAV: does not fix Restore system prior to installation of SAAV: everything back to normal. After that, I updated windows to very latest updates and created a restore point. Everything still fine. Install SAAV: problem is back. Again, disable or uninstall SAAV does not solve the problem (** the fact that uninstalling does not fix it is very annoying) Restore to that new restore point: everything is fine. This system runs Windows 7 Pro 64 bit, and I'm using IE 8. SAAV
Just reformatted my computer and when I installed Spysweeper with Antivirus, it told me there was an upgrade available. I upgraded, and now it looks like two separate programs are running: Webroot SecureAnywhere, and Webroot AntiVirus with Spy Sweeper. Is this normal?
I'm currently running trial version 188.8.131.52 and today had my download of OpenOffice 3.4 stopped (via Firefox download). It's something I've been having troubles with these last few days where downloads or page loading in Firefox is being reset, initially I pinned the blame on my generic router but I can see now in the threat log it was Webroot that caused this latest occurrence. Unfortunately repeated attempts to reproduce the issue are seeing the download continue just fine. My Threat Log reads : Automated Cleanup Engine Starting Cleanup at 22/06/2012 - 01:52:24 GMT Starting Routine> Removing c:users usticdogdownloadsapache_openoffice_incubating_3.4.0_win_x86_install_en-us.exe.part...#(PX5: 7BDC821BB0ADC4FAA05304EF10ECCF006E61FEC1 - MD5: 451CF77F5FAAE701D0D70B4BE172B75D)... Deleting File> c:users usticdogdownloadsapache_openoffice_incubating_3.4.0_win_x86_install_en-us.exe.part Closing Handle> 3656 - PID: 988 - C:Users usticdogDownloadsApache_OpenOffice_incubating
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.