Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
- 6,974 Topics
- 25,287 Replies
Okay so I love this antivirus, my job is selling computers and I am always recommending webroot, but, there is this webroot icon that appears on my desktop every time i turn my computer on. I drag it to the recycling bin and then next time I reboot it's right back up there again. I need to have my desktop organized and clutter free so I need this dang thing off of there. I have the little icon down in the lower right hand corner of my taskbar. So why the big bulky icon? I cannot seem to find any option in the settings to rid myself of it nor can I find the answer to this on google. HELP!! :/
NOD32 and OA are being replaced with Norton 360 Premier. What is the proper method to install Norton on a Win7x64 system? (Added: Norton is not being placed on my system, I regretted doing so over a decade ago and additional research showed I would regret it again. Currently, only Webroot Secureanywhere Antivirus is installed.) Webroot can be initially disabled but a reboot caused an upgrade of ESET to go really, really, bad. I would like to avoid this problem on the Win7 system. The community is being asked because supports final answer was; "the Webroot software you own from us is a full antivirus suite meaning that is all you need, so you do not need to antivirus applications." (edited to indicate change of mind)
Hi, By chance, I've just noticed a strange file which has been allowed firewall access in my Network Applicaions list in Secure Anywhere (220.127.116.11). It's called sd7sfnzj.exe.part, which was apparently in my %TEMP% folder. This looks suspiciously like malware to me. I realise that .part files are Firefox download files, but I don't normally used Firefox's own download manager, and I wouldn't expect it to be executing .part files anyway. The file is no longer present, and I can't find any reference to it if I save and examine a scan log. I've run a few checks with various AV tools, none of which reported anything. Webroot did block a couple of websites yesterday when I searched for thunderbird in Google - it was complaining about some sites at rediff.com. Could this be the source of the trouble? Can you shed any light on why there is seemingly no log of this .part file having been examined by Webroot, but it is an allowed network application? Does this mean that it was blocked
I am using Webroot SecureAnywhere Essentials software and it is preventing me from visiting Filehippo.com. This site is extremely reputable and has been known for years upon years. I also use Filehippos update checker and your software is preventing it from loading the Filehippo site. [url=http://www.filehippo.com]www.filehippo.com[/url]
How do I transfer an existing license to a new PC (I assume for WEBRoot SecureAnywher AV - since there's nothing else listed in the product name thats installed on the PC) ? I'm helping a friend who's laptop has sort of died (the screen failed; I'm using a monitor to work on it). She has a new laptop to which I am transferring info. I've not previously used WEBRoot and have not been successful in finding any instructions on how to install WEBRoot on the new laptop without having to purchase a separate license. Even some process to get a free temporary license would be good. Finally, I assume the license she has is for only one PC, but I can't figure that out either. Jim
Hi, one of your customers told me that our website, [url=http://www.sur-la-toile.com]http://www.sur-la-toile.com[/url] was blocked by Webroot® SecureAnywhere. It is a french portal about science and technology, with a blog and a forum. About 2M visitors monthly. Can you please tell us where the problem comes from, if there is a real security issue we can fix, or check if it might be a false positive ? Thanks a lot. Benoit Fries
After an un-attended scan, ver# 18.104.22.168 on Windows XP Pro SP3, detected "c:program fileswinrarwinrar v3.41 final trial to full by great elmo!!.exe" and a subsequent scan found "c:windowssystem32cmdlineext03.dll". First file was cleaned but the second I searched and suspect this may be a false positive. I removed the winrar exe positive as I never use it anyway, but still suspect a false positive. Malwarebytes and AVG have not tugged at these files ever. Just finished scans with these other two protectors came up clean, zero infections or malware. Any conformation or clarification is appreciated.
Hi all, First post in this forum, firstly I would like to start by saying that IMHO WSA is in the top tier of security solutions right now, keep it up guys. Ok secondly...I am having a reoccurring issue with the ID shield, After the 22.214.171.124 update I had a corrupted install so reinstalled WSA and noticed no padlock, after visiting this forum and following a couple of similar threads I installed and ran the Zemana keylogger test which I failed. I noticed the ID shield settings where all turned off (from a fresh install), I tried to turn settings up but they wouldn't stick, I resolved this by resetting to defaults then turning all settings up to Max... result visible padlock and Zemana pass :D all's well until I noticed a few days later no padlock, I retested with Zemana and failed, so reset to default and cranked settings up, again padlock returned and passed Zemena. Ok this is where issue becomes a problem, now I have no padlock and consistently failing the Zemana test, I have tried re
I do not need the back up cd for an extra $9. I can make my own? Also it kind of makes it sound like you only get to download the product you purchase once? I can download the product as many times as I need to once I have purchased it can't I? I am looking forward to purchasing webroot secure complete 2013 as soon as I get answers to these questions. Thanks! Matt
Greetings - I updated my Foxit Reader from Version 5.3.1.0606 to Version 5.4.2.0901. The old version ran lightning fast (1-2 seconds to load a pdf from my documents). The new version takes [b]over a minute to load[/b] a pdf from my documents. The new version also takes over a minute to close Foxit Reader. I noticed in my "Control Actice Processes" that Foxit Reader is listed as "Monitor" for the new version of Foxit Reader. I set the Active Process to "Allow" and the new version of Foxit Reader now opens as fast as the old version. For Foxit Reader, should I leave the setting at "Allow"? From reading my Computer trade journals, there can be threats embedded within pdf's. Could this be the reason why Secureanywhere has a setting of "Monitor" for Foxit Reader? If so, is there a way to set Secureanywhere to "Allow" if a pdf has been opened from "my documents" before, and to "Monitor" if it is a pdf from a
Hello, My webroot keps blocking access to grc.com which is a very well known and popular website for computer security, so I'm really not sure what could be wrong and I'm assuming it's just a false positive with webroot maybe detecting some of the software as malware, but I'd like to make sure. Whenever I visit I'm just giving a blank white page with tabs disappearing and everything and the browser seems to lock up, I'm assuming this is just a conflict with noscript or something, cause I didn't see it was webroot blocking it until I checked the scan log. I checked pretty much every site checking website to make sure there was nothing wrong and they all showed it was fine, even brightcloud.
I just booted up my computer and, upon typing my Windows password and loading to my desktop, was greeted by a couple of pop-ups from Webroot requesting authorization for startup programs that I had already authorized a couple of months ago. I got suspicious and checked my Control Panel, and noticed that Webroot now shows itself as having just been installed yesterday. Is this... normal? Should I be concerned?
Ok so I don't know how it happned(I think our computer is infected) but it's ALMOST like webroot uninsalled itself. I mean I can't access to it and when I searched webroot on my computer it showed 2 iconless "shorcuts" one saying uninstall webroot and another saying delet the shorcut, can you guys help?
So I was doing a tune up on a PC and I was told it had some viruses on it and it was very laggy. I installed free Sophos Virus Removal Tool just to see what was going on before I installed Webroot in case there was stuff that the free tool couldn't remove. I did the scan, and sure enough it had like 11 assorted trojans and malware. It took it all off but one. It was labeled "troj-Psyme-DT" so I installed Webroot, but it found NOTHING. I scanned with both of them like 3 times and both had the same result. So I found where exactly the trojan was located; in a folder on Symantec Antivirus that I just recently uninstalled. (Ironic huh?) Can I just delete the folder C:Program FilesSymantec Antivirus since I no longer have the program to get rid of the trojan? Also, the PC its on has Windows XP with service pack 3 if that helps. Thanks!
Windows 7 x64 Home Premium SP1 I have WSA AV running along side of MSE with no issues, but I want to make sure everything is set up properly. I excluded the Webroot folder and WRSA.exe in MSE, and in WSA, I turned the self protection to minimum. Are there any other changes I should make? Thanks in advance!
Here is the issue. I do not need the Web Threat Shield but I also do not want to disable it becuase that means I continuesly receive a message that I do not have full protection. If I were to leave Web Threat Shield toggle active but untick it's 4 functions, would that basically be the same as disabling it fully? If not, can you please tell me which parts of Web Threat Shield are active even after disabling it's 4 features in the change settings. Thank you :)
Already have an account? Login
Login to the community
No account yet? Create an account