Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
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I see posts indicating this problem has been solved. However, I have been a Webroot customer for many years, and I keep running into this problem of a Webroot application being unable to launch because this .dll file is supposedly "missing." Each time this happens I have used the suggested fix from Webroot. The problem with the fixes offered by Webroot is they haven't figured out a better way in all these years than uninstalling Webroot while my computer remains online during the entire process, thus leaving my computer vulnerable during the entire process. On a sidenote, when I try to get Webroot to see a problem I am having with their software, they usually try to trash-talk me on the phone, instead of just admitting there is a problem and moving to a higher level of resolution and customer satisfaction. To recap: this PhreshPhish problem has been going on for years, and it is NOT solved.
I bought the Webroot SecureAnywhere package to replace the free security package I got from Charter (just moved into an apartment with Uverse). I was hoping it would fix my browser problem that started a few weeks before the move: I'm getting embedded ads in my browsers (predominantly use Chrome) with a footer that reads "Ads by Speed Dial." I also get pop-up windows advertising spyware removers (Max Spyware Detector, Microsoft Essentials, etc.). These pop-up windows usually include a smaller pop-up suggesting I immediately call a number to deal with downloaded malware, and it doesn't want to let me navigate away from the pop-up page. I installed the Webroot package today, but the ads and pop-ups persist. Anyone else dealing with this bs? Anyone got a cure for this malware that doesn't involve caving to the enemy?
What software package is best for me?Knowledge Base
Hi my beloved insomian, crazy geek guys and girls (Have girls here?). I dont have a thecnical cuestion only an opinion i am software tester from hispasoftware and social research as you know i am new on webroot and ok i am not habituated to the way if it works because i use another softwares who give too much pop ups: one for incoming conection, other for outcoming, other for trust app, other for not trust app, other for virus acces to hard drive, other for virus removal, other for virus can not access, other for say the product are update, other to say to buy the pro version and give a tshirt of the newyork yankees (Sarcasm). Webroot are very silencious, very passive, quietly, dont say me nothing, only it works well. I try diferent combos, and say names because to share my experience: Avast. Quihoo, Bitdefender, Bullguard, and one of my favorite ones lavasoft. I see a very slow down and i dont have a trash machine, I see a several conflicts, crashes, and i think somethings
My screensave quit working when I uninstalled McAfee and went only with Webroot. Can the firewall be causing this. It won't go to sleep or activate firewall. I have tried changing it and turning it off and on. I can do a preview but when I leave it, it will not come on.
I'm getting frequent error messages: This site can't be reached. Server DNS address cant' be found. (Very common sites like[url=http://www.eventbrite.com/]www.eventbrite.com[/url] or [url=http://www.att.net%20/]www.att.net [/url] It says "try checking the proxy, firewall and dns configuration" Running windows network diagnostic Retry Sometimes the second try works, sometimes not.. I tried calling my DSL isp provider. They checked it out. The speed is fine 6.0 but did not have any solution. I tried powering down the modem and computer and unplugging. but the problem persists. Any thoughts for non techie? No hardware was added or removed in t he home.
Of the 5 Surface 1807's (Surface Pro Advanced with LTE or something like that) we have deployed in the field, the 3 that have been upgraded to Windows 10 1803 are crashing every few days with a BSOD indicating a storage problem or that a critical process crashed. In some cases the device is idle when it crashes, in other cases the users have reported a freeze for a few seconds before the crash. No memory dump file is written (crash never progresses past 0% writing dump file). We are seeing the same thing with the previous model Surface (1796 or something like that) The affected surfaces are using Samsung NVD SSD's and so are not affected by the (now patched anyway) issue that affected Toshiba and Intel SSD's. There is nothing to indicate that the crash is related to WebRoot, but it is the only non-MS software we have installed on these devices that runs at a low enough level to cause this sort of crash, and definitely the only thing that inserts itself into the
So, I have been using this thing (Password Vault) for more than a year without any issues, been a customer for more than 5... Suddenly, last night, I go to log into it and it says it does not recoginize my email address? I get on the phone with Geek Squad (bought it along with my new laptop from Best Buy) and they jump through some hoops (I don't think the details much matter). Next it recoginizes my email but then not my password. Once the online, 2nd tier guy, gets past that it gets better, much better; now I can get in but.... Nothing there! They tell me at 10:30 pm on a Sunday night I will need to contact WebRoot directly. I go online and fill out an issue and wait for contact back. I called them today and basically the same thing, I am "waiting" to get back all my personal and financial log on information for an apparent unknown amount of time? Cannot help but say that something like this (anything like this) they should at lea
No uninstall/cleanup program. On several occassions the agent, for no real reason, will lose contact with the GSM. Then you are screwed. You can’t uninstall it, you can’t change the key, you can’t do anything because it still thinks it is managed even though it isn’t. Webroot, in all their wisdom, decided not to offer a cleanup/uninstall tool. You just can’t get rid of this ugly little monster once you install it and something goes wrong. An exclude really isn’t. It wastes the CPU scanning absolutely everything then, after the fact, looks at the exclude lists and decides whether or not to ignore it. What about the word “exclude” don’t you understand Webroot? Deactivated. Really? What exactly were you trying to accomplish here and why don’t you have the ability to remove the deactivated? I can tell you for certain there are much more meaningful things for support to be doing (see above).
I've noticed that a few programs hang for a long time or indefiitely when the ofline shield is enabled, even though my computer is connected to the internet. It is undpredictable when this happens and I can release the hang by starting a Webroot scan, which seems to "kick" Webroot into action and cause to release its blockage on the program. I am running Webroot on Windows 7. Some examples of the affected programs are: 1) Using the rm program from Gnuwin32 to recursively delete the contents of a directory: rm -rf dir* 2) Lauching Microsoft Excel by typing the name of a .xls file into a command window The program doesn't occur if I disable the offline shield but I would prefer to run Webroot in "green" mode rather than "brown" mode. If I use Windows Process Explorer to analyse the blocked thread in case 1 above, I see the following stack trace: 0 ntdll.dll!KiFastSystemCallRet 1 kernel32.dll!GetBinaryType+0x23 2 rm.exe+0x116
1) "Select Location" not functioning!!!! 2) I use Malwarebytes in addition to WebRoot. It keeps reporting that it has blocked an outgoing message yet other programs (WebRoot, Avira, Comodo and Super anti spyware) don't take any action. I have checked the supposed site using a spam checker and no abnormal behaviour has been observed. So can I assume that Malwarebytes is reporting a false positive? Dave Jackson
Hello, This question was originally posed on 10-08-2014 by community memeber "jtd". Dermot7 replied to jtd and provided innaccurate information. I replied to the original posting but have not receieved an answer, as of yet. Below is the link to the original post and below that I have copied and pasted the original post. Should I be missing something, I apologize but have still not been able to figure out how to change my password in the Webroot TOOLBAR for Chrome. Any help would be appreciated! Thanks! [url=https://community.webroot.com/member/profile?mid=31833]jtd[/url]New Member[img]https://webroot.i.lithium.com/t5/image/serverpage/avatar-name/frankenstein/avatar-theme/candy/avatar-collection/monsters/avatar-display-size/message[/img]Posts: 0Registered: ?10-08-2014 Hi. How do you change our password on the Webroot Toolbar?[url=https://community.webroot.com/member/profile?mid=778]Dermot7[/url]Sr. Community LeaderPosts: 726 Regis
I posted this question on Wilders a short while ago but figured knowledge is power so here goes... Thus far, on my XP Pro SP3 system Webroot and Sandboxie seem to coexist very well. I am able to verify that the AV detects potential bad sites, and also detects and quarantines the Eicar test file download before the file is recovered via Sandboxie to the download folder. My question is whether Identity Shield is functional within a Firefox browser supervised by Sandboxie? (I do show the padlock.) I only ask because I haven't come across a recent or definitive answer. If they aren't compatible then I suppose it would make more sense to conduct financial transactions outside of a Sandboxie supervised browser. Any info appreciated and thanks in advance.
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