Webroot® SecureAnywhere™ - Antivirus
Webroot® SecureAnywhere™ - Antivirus
- 6,974 Topics
- 25,287 Replies
Thus far filing tickets hasn't been very helpful (sorry Webroot, no offense) so I'm posting here as well. Hopefully a user has had the same issues and can give me some advice!!! 1) The upload is ridiculously slow. I watched and it was roughly 100kbps. This DOES NOT have anything to do with my connection. I have a 35mb down/35mb up internet connection (fiber optic) 2) There is no way to cancel a backup (to Web Archive) that's currently in progress. I had to shut down Webroot itself. 3) I set up sync folders (instead of a one-time Web Archive) and nothing happened.
Hi, For a year and a half now, I can click on one to three websites...then I get a light blue screen that will not allow me to go any further. I then have to click out of AOL or Internet Explorer (It doesn't matter what search engine I'm using) and restart my internet connection. On some channels like YouTube, I can stay on as long as I don't switch websites. I've run every single test in my HP Computer in addition to the basic Clearing History and Defragmenting. I've used every single program in System Mechanic and Optimized my computer with every single advantage that my Webroot Secure Anywhere Complete has to offer... Yet the problem still exists! I've got a AMD Athlon II x 4 processor... No problems with hard drive corruption...No known viruses...No RAM problems to be found... It's driving me nuts! Anyone have any ideas? Thanks! Dave at :) **Dave, I removed your email address from the post.&n
So I purchased Webroot with my laptop last year, and only recently renewed via the client (unfortunately I paid $39 and purchased the additional year for another $19, wish I had checked the website first). Anyhow, I installed the new version, and ran a full scan hoping Webroot would locate some nasty adware that I had somehow picked up when I recently installed Firefox. It did locate an adware .exe, and I removed that, but the other adware was still there. So I did a system restore, which I should have tried in the first place. System restore worked and the adware is gone. Unfortunately it screwed up Webroot to the point that I could not even uninstall it. The FAQ said to try and open the client, but I cannot even open the client. Is there someway I can download a the client and install using my keycode? And, no, I did not pay the extra $10 for the back-up disk (I just pad $60+ for the software). Help!
Here at Webroot, we see so many customers (and potential customers) ask “what’s the difference between Webroot SecureAnywhere and the older Webroot products?” The short answer is a winning combination of compatibility, unmatched speed, efficiency, and protection. The longer answer is this: [b]Internet Security Trendsetting[/b] Unlike sports, there is no such thing as the “seasoned veteran” when it comes technology, and terms like “classic” and “old school” typically mean your product is outdated and slow. In fact, the only way veterans survive in the tech world is if they have a quality product that is constantly being updated (if not reinvented) with the newest technology. One of the few exceptions has been the internet security industry as a whole. For far too long, internet security companies have been playing it safe, reluctantly avoiding to stay current with the ever-evolving technological trends. Needless to say, every internet security software company (including Webroot
I've been having virus trouble for a week now. I origonally had Norton running and after my 13 year old son had his friend come over to stay a couple days my computer started acting kinda wierd. I would hear ocasionally music playing in the background or a commercial ad like I was listening to the radio. Then it would stop for a few minutes or cut in and out. I noticed my bandwidth on my DSL modem was being used even when I don't have any programs open. So I started looking for other virus programs to scan my computer to figure this out. I've tried PC Tools Spyware Doctor and found a couple virus's. But the bandwith was still being used without my consent. And ocassionally I would still hear commercial ads in the background. I also tried AVG and Mcaffe without much luck. So I did a search for Top Rated Virus software and came across WEBROOT. I had to install it while in safe mode as I couldn't get anything to install while in normal mode. After downloading the trial version
Just reformatted my computer and when I installed Spysweeper with Antivirus, it told me there was an upgrade available. I upgraded, and now it looks like two separate programs are running: Webroot SecureAnywhere, and Webroot AntiVirus with Spy Sweeper. Is this normal?
(1) I have an ISP that limits my monthly usage to 7.5 GB. What does WSA AV add to my usage per month, for my 3 PCs? (2) Excluding cloud-based file backup, what can I expect the upgrade versions to require per month? (3) If I upgrade to Complete, will adding my smartphone be like adding a 4th computer? (4) Am I correct in assuming that badwidth required to mainatin my phone apply against the phone's data plan? Thanks, TC
I'm currently running trial version 22.214.171.124 and today had my download of OpenOffice 3.4 stopped (via Firefox download). It's something I've been having troubles with these last few days where downloads or page loading in Firefox is being reset, initially I pinned the blame on my generic router but I can see now in the threat log it was Webroot that caused this latest occurrence. Unfortunately repeated attempts to reproduce the issue are seeing the download continue just fine. My Threat Log reads : Automated Cleanup Engine Starting Cleanup at 22/06/2012 - 01:52:24 GMT Starting Routine> Removing c:users usticdogdownloadsapache_openoffice_incubating_3.4.0_win_x86_install_en-us.exe.part...#(PX5: 7BDC821BB0ADC4FAA05304EF10ECCF006E61FEC1 - MD5: 451CF77F5FAAE701D0D70B4BE172B75D)... Deleting File> c:users usticdogdownloadsapache_openoffice_incubating_3.4.0_win_x86_install_en-us.exe.part Closing Handle> 3656 - PID: 988 - C:Users usticdogDownloadsApache_OpenOffice_incubating
Like a fool I allowed a family member to use my PC against my better judgment this afternoon and now I'm regretting it as all hell has literally broken loose. Long story short I restarted my PC about an hour ago and when it loaded back into Windows (7 ultimate edition x64) it was instantly clear there was a problem. I won't go through all the details but I noticed Webroot wasn't running anymore and Windows was prompting me to turn it back on. When I went to do so instead of Webroot running I was presented with the Webroot installation window instead. I entered my key (Webroot Secure Anywhere) and I got the following message - "Webroot could not be installed. This could potentially be caused by malware on the computer. Would you like to try installing with a randomized filename?" The latter option doesn't work and as a result I cannot get Webroot running again. I've scanned the PC using Emsisoft Anti-malware which found three suspicious items and deleted them. All subs
I just spent 234.00 to have a computer specialist remove hundreds of malware and 7 critical viruses from my laptop, requiring repair of my OS. I paid 128.78 for 3 licenses to Webroot Sept. 5th and it has been running on a new laptop bought in March 2012 and has been updated, running and telling me the system is free of problems since then. My daughter's desktop WEbRoot is doing the same thing-- stating the system is clear while a free utility like Spybot run right afterwards finds malware and viruses. The computer specialist assured me WebRoot was running perfectly and is updated-- then she told me to get another better virus program. Webroot used to be good-- what happened?
Hi! My name is Bartek and I come from Poland. I'm interested in security of computeres with windows. I am a member of the Board safegroup.pl. Fullness there as Malware Hunter. First of all, I have a question. Is there a section in which I can sumbit malware? I mean something like this: [url=http://support.emsisoft.com/forum/57-malware-submissions/]http://support.emsisoft.com/forum/57-malware-submissions/[/url]
WRConsumerService WRConsumerService stoped working and was closed - error message that brought me to a Questions forum that suggested that WRConsumerServive was packaged with webroot and other antivirus applictaions ???? The forum suggested that WRConsumerService also has a history of malware programs imitating it to avoid detection ? therfore what is this Process ? and is it connected to webroot ? - and if so, is it not prudent to ensure the process is a genuine part of webroots original instal ? ie can we have a 'verify install' or 'confirm install' option addeded to webroot scanning ? - lets not have a webroot proces exploited in this mannor thats being reported as such. [url=http://www.file.net/process/wrconsumerservice.exe.html]WRconsumerService chat forum[/url]
I spent hours trying to get iTunes reloaded after some issues with its file listings. When I went to Best Buy's GeekSquad for help, they advised my hp laptop was infected with a virus (not identified) that had scrambled my operating system (Windows 7 (x86). My data was backed up and Win7 reinstalled. When my data was returned to the laptop almost every file showed a duplicate (.old). I have spent many hours removing this excess 'chaff'. My only protection was Webroot, installed by Best Buy when I bought the laptop last May. They still love Webroot, but I'm so convinced anymore. What do you recommend as backup? Webroot is running all the time............... Suggestions are welcome. :)
I work in IT and we've been using Webroot for our systems for quite some time. Over the past few months I've seen this incident arrise, but have found no traces online for a solution. What seems to be happening is webroot SecureAnywhere stops running, and cannot be uninstalled. Tried running in safemode, and creating other user profiles to trioubleshoot without any success. The systems I've seen running them appear to have no virus related problems (they had been wiped to factory within 6-12 months.) I've ran spyware doctor, and malware bytes to find no other infections. Windows updates are running normally as well. Secondly, I've used forced uninstalling program (Revo) to remove the program. The webroot SecureAnywhere installer does not launch (after uninstalling SecureAnywhere), but when I try and use the old Webroot AV+Spyware software it launches! Hooray, but I get a message saying that a newer version of Webroot is already installed. I've spent some time removing all registry f
:8 Hi I have a Toshiba Lap Top SatelliteL755, it has a LAP TOP CHECK UP program that insits on the Norton security center that tells me that I have no security on my system when I have full blown webroot protecting my system perfectly. I just wondered had any one else noticed that Norton uses all kinds of scaretactics to scare people into useing thier problem ridden products as well. I used Norton on one Lap top as it was a part ofthe Package Deal( whatever) and all it seemd to do was try to initiate fear. That I only had 363 days left and needed to resubscribe before it istoo late. I happily removed Norton and put the Webroot right in after that .I bought webroot because I know it is good and theree are not any games being played. I just see Norton as a scaming coniveing bunch that greed is thier cause. That seems teroristic to me and very decietfull. Is there a way to shut them down or at least hold them responsible as actually being malware? I also think that it reflects porrly on t
Hardware failure on my old computer forced me to buy a new one. Is my webroot secure anywhere antivirus able to be activated on my new computer without buying a multicomputer licsence as it will only be on one. Thanks for any info. I have access to webroot my console. For validation purposes if needed.
I have installed Webroot on my ASUS Prime but am unable to open the application. Though my tablet is 'wifi' connected I receive a message indicating I am not connected to the Internet. Having successfully installed Webroot on my smartphone I am wondering if I must have a 3G connection to open Webroot on the tablet. Would someone be able to explain what is amiss? Thank you.
I uninstalled SecureAnywhere AntiVirus, rebooted, re-installed SecureAnywhere AntiVirus (wsainstall.exe) , and re-booted again. During the install there was an option to put it SecureAnywhere in my Start Menu. The only thing in my Start Menu related to SecureAnywhere is an option to un-install it. In [b]C:Program FilesWebroot[/b] the only file there is [b]WRSA.exe[/b] (641 KB). Clicking on it does NOT open the application. How do I get it to open so I can check the various settings? I know when I had the program on my PC earlier today, I could open it. But if I could open it before, why can't I open it now? Keycode did not change. By the way, I uninstalled SecureAnywhere because Carbonite suddenly stoped backing up files right after I originally installed SecureAnywhere. Carbonite did not start to work after I removed SecureAnywhere either, so maybe Carbonite has other problems.
Going to port this over from Wilder's Security Forum perhaps Webroot Can help.. [url=http://www.wilderssecurity.com/showthread.php?t=309292]http://www.wilderssecurity.com/showthread.php?t=309292[/url] When I try to run a search from yahoo or bing no results are being displayed at all. Google was Working but they changed things and it no longer works it used to.. This only happens if you use Outpost Firewall and if you have Web Protection installed and enabled. I have tested both Secureanywhere Antivirus (126.96.36.199 Version) and Beta 188.8.131.52 with SafeOnline aka Identity & Privacy.. ==== Outpost Firewall - No Web Protection Installed SecureAnyWhere Antivirus Search Results from Bar and Search Results from Pages work correctly, Have Green Checks Marks etc next to them if safe. Aka Or SecureAnywhere Complete/Essentials with SafeOnline Search Results from Bar / Page Work Correctly SafeOnline features worked correctly has https site Icon would show protected. ===== Outpost Web Prote
I cannot find anywhere on the product website where I can give feedback to a real person so I am posting a concern here. I like Webroot have used it for several years and recommended it to others. my product is updated and since upgrading to SecureAnywhere it has not found one problem on my PC. scanning with the free Spybot Search and Destroy right afterwards I have found numerous malware and spy items that Spybot identified and removed. FYI ---------- (Title has been edited to better reflect the issue and for character limitations - Jim)
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.